Wael Girgis, MD

Wael Girgis, MD
4600 Memorial Dr Ste 400 Belleville, IL 62226
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Consumer Feedback

(3 Reviews)
Service
2.5 star average for Service
Environment
3 star average for Environment
Staff
2 star average for Staff
Recommended
2.5 star average for Recommended
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Disappointed xxx.xxx.227.81
April 25, 2012
I felt like my needs were mostly met, but they didn't make any extra effort. I wasn't too impressed with their level of service. It wasn't terrible but I think that I probably could've gotten better service somewhere else. I noticed that the waiting room chairs were pretty average at this office. Nothing too luxurious but not bad. I was disappointed mostly how I was treated by the staff. I arrived at my appointment early, after waiting until 10 just before my appointment time I went to the front desk where I was ignored and made to feel like I was in ther wrong for asking what was going on. I was then given paperwork I had arrived early to fill out., by that time it was15 mins past my appointment time. I have called about test results a good week after the test were drawn the Medical assistant , hat answer the do not make an effect to try to help. I know the provider has other patients, but I just want to know the answer to she does not have to sound so disinterested . Not impressed, the first chance I have to change providers I will because of the treament I received from the staff. By the way I am an active duty Air Force, I was in uniform at the time.
by LaDonna Thompson
December 20, 2011
Does this provider have helpful information available online?
No, just a basic listings page
Are you going to visit this provider again?
Only if I couldn't find a better substitute
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
August 08, 2011
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