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Colleen Keegan, DO

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Dermatologists

Northwestern Medicine Regional Medical Group

Naperville, IL

Northwestern Medicine Regional Medical Group

Naperville, IL

Northwestern Medicine Regional Medical Group

Naperville, IL

Northwestern Medicine Regional Medical Group

Naperville, IL
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Colleen Keegan, DO
Adult & Pediatric Dermatology
(9 Reviews)
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120 Spalding Drive Naperville, IL 60540
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Recommended
4.5 star average for Recommended
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
by Anonymous xxx.xxx.80.169
June 21, 2013
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous xxx.xxx.92.218
April 05, 2013
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider promptly return your phone calls?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider have helpful information available online?
Yes
by Anonymous
February 09, 2012
Does this provider offer flexible appointment times?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
January 16, 2012
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did you feel safe in this provider's care?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was it easy to find parking at this provider's office?
Not really, but I found a spot
by Anonymous
December 29, 2011
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
July 02, 2011
The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy.
by Kathy
May 27, 2011
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Were the waiting room chairs comfortable at this dermatologist's office?
Not really
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
May 09, 2011
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
April 28, 2011
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Map and Directions
120 Spalding Drive, Naperville, IL 60540