Murad Alam, MD

Murad Alam, MD
Northwestern Med Faculty Fndn Dept Of Dermatology 675 N Saint Clair St Ste 19-150 Chicago, IL 60611
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Consumer Feedback

(5 Reviews)
1 star average for Service
4 star average for Environment
3.5 star average for Expertise
4 star average for Staff
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider rush your appointment?
Yes, I felt like an annoyance!
by graciegeorge
November 15, 2012
Was there annoying music playing while you waited or during your visit?
Yes, but it didn't bother me much
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was it easy to find parking at this provider's office?
Not really, but I found a spot
by Anonymous
August 02, 2011
Was this provider's office too cold?
No, it was fine
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider prominently display their diplomas or business license?
Not very well. I had to really look for it before I found it.
Did this dermatologist answer all of your questions?
by Anonymous
June 24, 2011
Patient Beware! There is a major lack of communication in this office. Dr. Alam removed a mole from the back of my head. Removal options and costs were never presented or explained to me. Later, I received a bill twice the cost of a previous opinion. In addition, the mole grew back within months of the procedure. When I called to inquire why the mole was not fully removed. I was told that full removal was not the normal procedure. That I should come in for the full removal for an additional $3,000. I asked, if the $450 that I had, already, paid would be applied towards this procedure, I was told no. If I knew what I know now about the cost and types of removal, I would have sought out another dermatologist and made sure I had a full removal. (Especially, considering scarring wasn't a concern with the location of the mole under my hairline). Instead I am out $450 and still have the mole. This was a waste of my time and money. I do not recommend this doctor.
by lkobilca
October 06, 2010
I have been a patient at just about every major medical facility in Chicagoland where many of the best doctors in the world can be found. Dr. Alam is head and shoulders above the rest. He is extremely knowledgeable and highly skilled but most importantly he is still kind, compassionate and caring toward each one of his patients.

by budcaruso
November 06, 2009
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