Rod Kack, MD

Rod Kack, MD
Snake River Ear Nose & Throat 706 North college rd ste c Twin Falls, ID 83301
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Recommended
4 star average for Recommended
Value
1 star average for Value
Was it clear that this provider takes pride in the appearance of his/her office?
Absolutely not, the office was disgusting
Did this ENT Otolaryngologist consider your input when deciding on a treatment method?
Absolutely, they took everything I had to say very seriously
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous xxx.xxx.52.82
April 05, 2013
Did they follow up with you after your appointment?
Yes.
Were you able to relax during your appointment?
Yes
Did this ENT Otolaryngologist recommend surgery too quickly?
No
Does this provider have helpful information available online?
Yes
by Anonymous xxx.xxx.49.172
March 11, 2013
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Was the waiting area spacious?
Yes
by Anonymous xxx.xxx.23.75
March 07, 2013
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this ENT Otolaryngologist answer all of your questions?
Yes
by Anonymous xxx.xxx.100.6
October 10, 2012
Was this provider's office too cold?
Not at all, it was the perfect temperature
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
June 21, 2011
I saw dr. rigetti, Dr. Kack's partner. She was attentive and observant. I did have to wait about an hour overall but i may have gotten spoiled at the small clinic i usually go to.
by Steve
June 20, 2011
Did this provider seem irritated to be working with you?
No, they were polite
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was this provider friendly?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
March 04, 2011
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
February 28, 2011
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