Donald Nicol, MD

Donald Nicol, MD
549 Halemaumau St Ste F Honolulu, HI 96821
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous
September 18, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
September 04, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous
July 05, 2011
I am going to refer everyone I know here. I absolutely love this place. They always take that extra step to make me feel special. I always enjoy my appointments here. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. The waiting area is rather small, but there is always a seat available. It would be nice if it was more spacious, but I've never had to stand.
by SanMac
June 29, 2011
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
by Anonymous
June 20, 2011
I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. They had quite a few interesting magazines, which made my time in the waiting room go by much faster. The doctor was very friendly, and made me feel welcome. I really appreciated their outgoing attitude.
by nalani andrus
June 07, 2011
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