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James Burson, MD

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James Burson, MD
ENT Institutre
(45 Reviews)
> Get Phone Number & Directions
4000 Shakerag Hill, Suite 204 Peachtree City, GA 30269
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Consumer Feedback

(45 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
2.5 star average for Value
Dr. Burson reversed what was a life threatening sinus problem for me. Somehow I had a mass of fungus that had infected my left sinus cavity and possibly been there for several months and growing daily. The situation put extreme pressure on my left sinus causing headaches, elevated blood pressure and if not treated and removed would have possibly caused a stroke. The blockage was overlooked in prior visits to my primary care physician. Dr. Burson examined me and immediately got me into surgery. He removed the mass of fungus and treated me in subsequent months until the problem was rectified. If you want a truly concerned and knowledgeable ENT doctor, make an appointment to see Dr. Burson.
by John N. xxx.xxx.162.122
January 12, 2018
Please enter your review here.
by Dawn xxx.xxx.128.4
January 09, 2015
Was this doctor friendly?
Yes
by Anonymous xxx.xxx.242.131
June 24, 2014
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Was this doctor friendly?
Extremely Friendly
Did you leave the office feeling satisfied with your visit?
Yes
Was this doctor's staff friendly?
Friendly Enough
Did this provider seem knowledgeable and competent?
Definitely
by Anonymous xxx.xxx.153.150
May 09, 2014
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous xxx.xxx.80.56
July 03, 2013
Did this ENT Otolaryngologist consider your input when deciding on a treatment method?
Absolutely, they took everything I had to say very seriously
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.63.123
May 19, 2013
While Dr. Burson is a very good doctor, my issue is more ethical in nature. While in his office for a routine office consultation, he opted to use a small handheld device (a nasal scope) to take a deeper look into my nasal passages. The tube/scope was in my nostrils for a total of 10-15 seconds, in his hand for less than a minute. Only later when the billing statement was received did I learn use of this device was coded as a separate service with a charge of $343, and was not included in the $195 office consultation. It was never communicated to me that use of this device constituted a separate service and associated charge. My issue is with the lack of communication, an action I believe to be an ethical responsibility of a Doctor's interaction with a patient. In discussing this matter with the practice's office manager, she repeatedly hid behind a form every patient must sign which states something along the lines of "additional services and procedures may be required", though this document in no way releaves the doctor of the ethical responsibility to openly communicate with the patient about services rendered and associated costs of said services. From my perspective, this behavior erodes the ethical foundation upon which a Doctor should practice and interact with patients.
by Architect44 xxx.xxx.30.97
January 09, 2013
Would you recommend this ENT otolaryngologist to others?
Yes
by Anonymous xxx.xxx.246.195
November 29, 2012
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Was this ENT otolaryngologist's staff friendly?
Yes, they went above and beyond
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous xxx.xxx.131.116
November 04, 2012
Was this provider's office too cold?
No, it was fine
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this ENT Otolaryngologist answer all of your questions?
Every question I had was answered thoroughly
by Linda Severino xxx.xxx.186.130
November 02, 2012
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Map and Directions
4000 Shakerag Hill, Suite 204, Peachtree City, GA 30269