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Ray Horwitz, DO

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Ray Horwitz, DO
Psychiatric Health Svc
(19 Reviews)
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1047 N Houston Rd Warner Robins, GA 31093
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Consumer Feedback

(19 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Great dr! Very caring and compassionate!
by Angelika Scaffidi xxx.xxx.6.132
November 30, 2017
Was the wait time for your appointment reasonable once you got to the office?
Yes
Were handicap accommodations well done?
Mostly
Is this provider easy to reach in an emergency?
Somewhat
by Anonymous xxx.xxx.5.253
June 09, 2014
Was this provider helpful about using your insurance coverage?
Absolutely yes
Is this psychiatrist easy to reach in an emergency?
Absolutely! I can always count on them
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does this provider welcome questions?
Yes
Does this provider have a good professional reputation within your community?
Definitely
by Charlotte Wilkes xxx.xxx.240.90
June 04, 2014
Are you going to visit this provider again?
Yes
Does this provider have a good professional reputation within your community?
Yes
Was this provider's office clean?
Mostly yes
Do you think that the provider's staff are well trained?
Yes
Did this provider seem knowledgeable and competent?
Yes
by Anonymous xxx.xxx.37.84
May 19, 2014
Did this psychiatrist answer all your questions?
Yes
Was it easy to find parking at this psychiatrist's office?
Yes, it was convenient
Is this psychiatrist easy to reach in an emergency?
Yes, they answered my call right away
Was this psychiatrist's staff friendly?
Yes
Does this psychiatrist always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by cpace xxx.xxx.47.168
March 07, 2014
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Would you recommend this psychiatrist to others?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was it easy to make an appointment with this provider?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous xxx.xxx.171.199
January 07, 2014
I was a patient of Dr Copeland's in 2011. I didn't like the waiting room and I hated the frosted glass sliding window. I felt ignored almost every time. Dr. Copeland was abrupt, arrogant, and occasionally used foul language. He was sometimes agitated. His female co-professional (PA?) administerd my tests and I liked her. I take a class 2 narcotic and hated going there each month (and getting billed for a visit each month and taking off a half day each month). I didn't need counseling and had to go through this 15 minute quasi-counseling seesion to get the prescription. Dr. Copeland recently passed away, and I recently left TRICARE to use a private insurer. My new doctor insists on having the actual diagnosis records from Dr. Copeland's office. Grrr... I'm stuck between new doctor (cancel fifth appt today) and Dr. Copeland's (now Dr. Horwitz's) office. Sent my request Dec 9th, left a terse message, resent request, went there in person on Monday. No records have been faxed. I have been out of my medication a couple weeks. Fortunately the boys had a doctor we could fall back on (we moved and are now an hour away) but when I asked for a interim Rx from Dr. Copeland's office the staff said I had to make an appt (they aren't in network). There was a pleasant lady behind the frosted glass and a thin older woman who had nothing but excuses that made no sense. The records are in storage, only one person has a key, in litigation (what?) not the right word, we are doing legal changes at the practice. SO WHAT? How about Standard of Care? Or APA Ethics Code? Okay, it's not the Doctor doing this, but it's his staff. Please consider some staff changes and waiting room alterations. The staff person, in my mind broke numerous ethical standards. Number one is APA EC 2.02. Thanks. Also see 3.04, 3.09, 3.12, 5.0, 6.02c. I wish the new doctor the best, but I see no changes for the better since 2011 with the staff and personal interactions with clients. And this holiday from meidcation is costing me at work.
by Lady xxx.xxx.37.79
December 20, 2013
I will definitely refer my friends and family here. They were great and I think more people should know about them. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. All the advice they gave me was completely unbiased. They didn't try to force their opinions on me, and gave me genuine advice that was in my best interest. I felt safe under their care. I didn't doubt their motives at all. I didn't have to wait in their waiting room at all. They were ready for me right when I got there.
I was very impressed with Dr Horwitz, he was very very concerned about my needs. I hope he stays and maybe comes down more than he does now.
The staff was very pleasant and seemed to have everything needed for my first visit and even offered me a ride since my ride wasn't coming due to a problem with car. Not many people would do that but Mrs. Connie is one of a kind and I think has been there forever along with the other Lady. They had one younger girl there that was so rude and very unhappy. I was hoping it was just that first day she may of had a bad day but every visit since then she's always the same still unpleasant and unhappy. Dr. Copeland has passed about a week ago or so and I do not see her there anymore , and I hate to say but I am glad she is gone and hope they do not bring her back. I am already depressed and gloomy and hateful I do not need to have someone like her there to just brighten my day(NOT!!!!).......I heard her raise her voice to another girl there up front with her and I thought how is it that she is getting permission to talk like that because the other people heard as well. But will return because I Love Dr. Horwitz and the staff, well all but one anyway.
by Kota Gal xxx.xxx.66.174
December 05, 2013
Did you spend a lot of time in the waiting room at this psychiatrist's office?
No, my appointment started at the scheduled time
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Would you recommend this psychiatrist to others?
Yes
by Anonymous xxx.xxx.117.180
June 13, 2013
Dr Horwitz is the best Dr. I have ever seen. I would say he is definitely the best in town, maybe in the state, hands down. Professional, but not so much that I can't talk to him on my on terms, and him listen to what I have to say. He knows me from my intake, so basically, we talk about anything that has changed in my life, takes note of my situation, writes what I NEED not what I WANT, and I am out of the office and on with my life. The staff is great, and all around just a great Dr. to go see if you need of help!
by Norman Hancock xxx.xxx.181.25
March 13, 2013
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Map and Directions
1047 N Houston Rd, Warner Robins, GA 31093