Kathleen Cools, MD

Kathleen Cools, MD
455 S Main St Suite 202 Hinesville, GA 31313
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Consumer Feedback

(6 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
2 star average for Expertise
Staff
1 star average for Staff
Recommended
2.5 star average for Recommended
Receptionist staff are rude and lack basic medical secretarial knowledge. The nurses were outwardly friendly, but are not patient focused. I say this because the nurse's facial expressions toward Dr. Borquaye while he was badgering me. I assume they have been conditioned to show agreement. Dr Borquaye was extremely rude. He would be better served to only accept uneducated, passive women. The review would be far too long to recount a single visit with him. The bottom line is don't expect to be treated with respect or to participate in any decision making because you will not be. He will tell you that he may not be the doctor for you and you can walk out.
by Bond xxx.xxx.11.105
September 05, 2013
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.178.232
March 15, 2012
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
December 21, 2011
They seemed stuck in the past. I was nervous about being exposed to archaic treatment methods. I would never refer any of my family and friends to go here. If I had know how terrible they were I never would have gone. Every time I come here I feel so unwelcome as soon as I enter the door. They can never seem to remember my name when I first arrive and always forget it throughout my appointment.
by unhappy
October 12, 2011
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Did this OBGYN fully explain your treatment's risks and benefits?
No, not really
Was this provider's staff friendly?
No, they were rude
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Were you able to relax during your appointment?
No, I was on edge
by Anonymous
September 21, 2011
I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. This provider has no helpful information available online, apart from their address and phone number. They just have a basic listings page. I will definitely refer my friends and family here. They were great and I think more people should know about them.
by Adrienne
August 10, 2011
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