Directory > Providers > Doctor > Family Doctor > GA > Statesboro > Angela Gerguis, MD > Reviews

Angela Gerguis, MD

Nearby

Family Doctors

Statesboro Family Practice

Statesboro, GA

St. Joseph's/Candler Primary Care - Statesboro

Statesboro, GA

Bulloch Urgent Care

Statesboro, GA

Bulloch Urgent Care

Statesboro, GA
Get Featured on Wellness.com > Learn More
Angela Gerguis, MD
Family Health Care Ctr
(2 Reviews)
> Get Phone Number & Directions
PO Box 957 Statesboro, GA 30459
Add a Review

Consumer Feedback

(2 Reviews)
Service
1 star average for Service
Environment
2.5 star average for Environment
Expertise
3 star average for Expertise
Staff
1 star average for Staff
Recommended
2.5 star average for Recommended
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this family doctor answer all of your questions?
Some were answered
Were the waiting room chairs comfortable at this family doctor's office?
They were average
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
by Anonymous xxx.xxx.236.77
April 19, 2013
I'm not sure why this poll asks about the waiting room chairs. If the waiting room chairs were all that a doctor's office had to rely on for good reviews then they'd all be decent, I suppose.

First of all, I arrived THIRTY minutes early, as requested, to fill out the necessary paperwork as a new patient. The staff at the front were not particularly friendly, but I was given my paperwork and made to wait...and wait...and wait...

...an hour later, and after seeing three who arrived after I did go back before me, I was finally called to the back where my weight, height, and other vitals were taken. Then I sat in another room and waited...and waited...and waited...

...another hour later, I had enough and left. No one ever opened the door to see me - they had no idea if I was okay, passed out, or anything. Just left me by myself to wait and then it seemed as if they forgot about me.

I went to the front to inform the office staff that I was leaving and it was then that the office manager decided to go find out what the wait was. Oh, the excuses - a patient was suffering from kidney stones, we're short staffed, blah, blah, blah. But plain and simple CUSTOMER SERVICE and COMMON COURTESY would have allowed someone to just open the door to let me know that I was still in the appointment book.

Funny how if you're late for an appointment, or if you just don't show up you are charged a fee. Can I charge this doctor's office a fee for their poor customer service and for just fogetting about me??
by Fern Illidge
March 04, 2011
Add a Review
Map and Directions
PO Box 957, Statesboro, GA 30459