Vandana Setia, MD

Vandana Setia, MD
Family Practice Ctr Athens 610 Oglethorpe Ave Ste D Athens, GA 30606
Add a Review

Consumer Feedback

(18 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Does this provider remember you and your circumstances at every appointment?
No
Was this family doctor's staff friendly?
Not Really
Did this family doctor answer all of your questions?
No, I left confused and frustrated
Were you glad that you had the appointment with your provider?
Not really
Would you recommend this family doctor to others?
If I Had To
by Anonymous xxx.xxx.19.30
March 16, 2014
They were very qualified and knowledgeable. I could tell that they've been doing their job well for quite a while. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. They have a very good professional reputation. I know that I'm under the care of an expert. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. Dr. Setia really cares about her patients...she takes the time to make sure she is well acquainted with the patient's history and needs...Great doctor!!!
by June Legge xxx.xxx.9.109
June 19, 2013
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was the waiting area spacious?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous xxx.xxx.137.54
May 02, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by talerito xxx.xxx.36.144
March 29, 2012
They have really great customer service here. They always put their customers first, regardless of the situation. I love that they never cancel their appointments last minute here. I can always count on them to be there for me. They had a couple of interesting magazines, but their selection wasn't very impressive. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy.
by jo
January 25, 2012
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Was this provider's office too loud?
No, it wasn't too loud
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
January 11, 2012
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Does this provider have helpful information available online?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
October 31, 2011
Was this family doctor's staff friendly?
Yes, they went above and beyond
Did you feel safe in this provider's care?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this provider's staff friendly?
Yes
by Anonymous
October 27, 2011
Did this provider rush your appointment?
Yes, I barely had any time to ask questions
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
October 25, 2011
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
October 20, 2011
Add a Review