My questions were answered, but I could have used more information. I say this because I have a few reservations post visit: At times, a patient might not know the best dental questions to ask, which is why, the professional needs to dicsuss the best procedure alternatives for what they charge, and lay out the option for the customer to compare and make an informed and reasonable decision -- for example, a temporary pain relief has no value if it costs half the price of a more long-term solution. The longer term solution may be double the price (and patients usually do NOT know prices), but it is worth it; otherwise, a half price treatment that washes out by the end of the ride is nothing more than a rip-off, which is how I feel, having gained no real value from this visit. This is where the extra effort stands in terms of value, best customer/patient interest, and of course, for exclusive loyalty and best possible word-of-mouth. Their staff is friendly and professional, I did not feel rushed. The office is pleasant and easy enough to find. I asked the questions I had for the moment and got good answers, still, not the best solution compared to the optimal resolution for the problem I had.
Dr. Steven Pear is by far the best, most experienced, wonderful dentist I have ever had. I am 39 years old and from East Haddam. Dr. Pear was my dentist as a child. I still have fillings he did from when I was a kid. Meanwhile, when I was not a resident in East Haddam, I used other dentists and that work has been shoddy. In fact, it has cracked or fallen out. Dr. Pear's work stands the test of time. My children now see him, and they love him too. Not enough can be said to praise this office. From the front staff to dental hygienists to other dentists, all A++++
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