Mark S Pollack Orthodontist

Mark S Pollack Orthodontist
Mark S Pollack Orthodontist 991 Main Street East Hartford, CT 06108
Add a Review

Consumer Feedback

(3 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
4.5 star average for Recommended
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
If I need to, I'll return
by Katherine xxx.xxx.11.18
April 09, 2012
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did they follow up with you after your appointment?
Yes.
by Anonymous
August 11, 2011
They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too. They have really fantastic waiting room chairs at their office that I could just sit in forever. I love to just lounge and catch up on my reading, while waiting for my appointment.

I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. The staff didn't seem to know a whole lot about the company they worked for. Every single time I'd ask them a question, they'd refer me to someone else. It was very frustrating. They had before-and-after pictures displayed on the walls in the office so that everyone could see their past work.
by Ivette
April 04, 2011
Add a Review