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Mark Waldman, DDS

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Mark Waldman, DDS
Darien Dental Associates
(30 Reviews)
> Get Phone Number & Directions
110 Post Road Darien, CT 06820
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Consumer Feedback

(30 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
I had a TERRIBLE experience. Booked an urgent appointment for my 4-year old daughter. When we arrived, no one greeted us. I looked around, and the hygenist asked if I could wait for an hour as they over-booked. I left, and called back later to find out what happened. They said the "other hygenist" got a flat tire. I told them the hygenist told me they over-booked, and they said she must not be aware of the other hygenist. I asked why they didn't call me, and they said they tried both my home phone and my cell phone, but both just "rang and rang." (We don't have a home phone, and my cell phone logs calls and has voicemail.)

It's bad enough if you screw up. It's even worse if you can't just admit it and say you're sorry. I'm now urgently calling other dentists to get my daughter in ASAP.
by Terrible Office xxx.xxx.28.130
June 13, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.245.200
April 24, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.53.28
April 19, 2012
The staff greets you cheerfully by name when you walk through the door. No matter whether your questions are about your teeth or billing the doctor and staff treat you with kindness and respect to make sure you leave thoroughly informed and comfortable. They are very accommodating of my family's last minute meeting, practice and other appointment conflicts, and bend over backwards to reschedule quickly. Emergency calls have always been supportive and gets you in front of the doctor without issue. The office is always a constant stream of patients in and out yet somehow your wait is never more than a couple of minutes (if that!) any you are never rushed through your appointment. I'll be back every six months!
by Mom M xxx.xxx.41.9
March 08, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.53.206
March 02, 2012
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
January 05, 2012
Not only did the crowns, fillings, and veneers I got last for a long time, they lasted way longer than they were supposed to. It was great not having to go in and get them redone all the time. I could tell that they did a fantastic job putting them in. My teeth cleanings have always been very comfortable, and I've never experienced any pain. They always go above and beyond to make sure I'm relaxed. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are.
by Les
December 23, 2011
They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. I loved how gentle and careful they were while they were flossing my teeth. My gums didn't bleed at all. They made the extra effort to make sure every question and concern I had was addressed. Not only was I able to watch TV during my dental procedure, they had a ton of magazines for me to look through as well. I barely even noticed that my dental procedure was going on because I was fully entertained the entire time. I really appreciated that they let me rinse every so often during my dental procedure. I've been to other dentists that never let me rinse and its awful.
by Paf
December 21, 2011
Good all-around dental office. Clean offices, friendly and efficient staff. Dentists are personable and discuss the details of treatment and procedures with you before doing them (in other words, they treat you like an intelligent human being like more doctors should). Great find!
by Fairfield Resident
December 05, 2011
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
November 28, 2011
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Map and Directions
110 Post Road, Darien, CT 06820