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Michael Link, MD

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Michael Link, MD
Family Practice Assoc
(15 Reviews)
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461 W Oak St Kissimmee, FL 34741
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Consumer Feedback

(15 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
I think Dr Link is one of the best Doctors in FL.
by Wynn Miller xxx.xxx.10.38
July 19, 2014
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did you experience unnecessary pain during your visit?
No
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by dennis xxx.xxx.88.68
August 08, 2013
Did they follow up with you after your appointment?
Yes.
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.116.145
April 16, 2013
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Does this provider ever overbook appointments here?
All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality
Does this provider remember you by name?
No, I always have to remind them
Were you able to relax during your appointment?
Not really, I was a little uneasy
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
by Anonymous xxx.xxx.238.4
October 10, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
I got lost, but eventually found it
by Anonymous xxx.xxx.152.74
August 29, 2012
I have been going her for 7 years or more. I only had one complaint and that was the first doctor I saw there. I told him my problems and I think they went over his head. After 3 or 4 visits with him, and having pneumonia and him not realizing it, which caused me 2 weeks later to be admitted for a week. I finally went to a woman doctor there, and the first time I told her about my problems, I was in the GYN's office being checked out, and at the ENT being checked out. A year later, I finally had the surgery I have needed for about 8years. I only see Lisa C. And if she is not available, I see whomever except Dr. G

I have never been treated badly. I am known by name by most of the employees. I get waited on quickly, and never sit more than 15-20 minutes in the office before going to a room. I am also usually out before my appointment time because I show up early.

by fllady xxx.xxx.156.158
August 17, 2012
I didn't feel welcome there. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. If you are a born English speaker, this is not the doctor's office for you. I took my daughter there a few months ago for chest pains, somehow during the translation process with the nurse (after we had waited 45 minutes in the waiting room) somehow a doctor (not Dr. Link, as we still have never met him after a year) came in and said the nurse had stated that my daughter had an ingrown toenail.... not sure how chest pains turned into an ingrown toenail but somehow it did. The definitely need more English as a first language speakers in that office. This is alarming as these people are on file as our doctors and what if something was serious and one of us were in the hospital and this type of translation differences were to occur?
Three weeks ago I went in for a referral for a diagnostic mammogram as my sister had just been diagnosed... they told me they would fax a referral to the place, but were to busy to make me an appointment so I would have to go home and do this myself. Okay, I did this, yesterday was my appointment. I got there and the doctor had never faxed over the referral from 3 weeks ago. We called the doctors office, spoke with a "Jessie" she said she would fax it over right away. 30 minutes later I called again as we still had not received this and I had now been in the waiting room for over an hour.... "Jessie" then went on to make excuses I did not want, etc, etc... when I interrupted and said, I just want this referral faxed here, I seriously do not care about your personal problems, this was supposed to have been done 3 weeks ago. After 2 more calls and I threatened them with an insurance fraud claim (since they had already charged my insurance for the referral visit) 45 minutes later a referral was faxed over, but not for a diagnostic mammogram. Seriously? How unprofessional can you be. This is unacceptable to me for any business, but even worse for someone you are supposed to trust like a doctor. I left there and went to Walgreens to pick up my subscriptions... they were not there (understand this isnt narcotics or something of the type, I am diabetic, this is actual medicine I need) I asked the pharmicist to please look it up as I knew it was supposed to be in 4 days ago... he said they had faxed the dcotor a notice for refill 2 weeks ago and still had not heard from them. Wow.... I know we are still waiting from 2 months ago where my daughter was diagnosed as being severely anemic and being told they would prescribe iron pills, to still never receiving them and finally giving up after many phone calls and a visit to someone who obviously does not understand English. I am now looking for a new doctor for my family and extended family. If anyone knows of someone in Kissimmee who hires people who were born speaking English, please let me know. Thanks!
by Lisa xxx.xxx.152.74
March 20, 2012
I signed in and she told me I would be responsible for paying $200.00 as I
am a new patient having no insurance. I told her I have been a patient with Dr. Link since 1986, I am sorry I am healthy and don't see him on a yearly basis, he will charge me a reduced rate as I pay cash w/no insurance. The insurance lady tried to argue with me also and asked me to pay the $200.00 charge now, I said I will wait to see what Dr. Link checks on my invoice, and walked to my seat.
by Teresa Grant
February 08, 2012
Was this family doctor friendly?
Friendly Enough
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous
December 26, 2011
Was this provider's staff friendly?
Yes
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by Anonymous
November 06, 2011
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Map and Directions
461 W Oak St, Kissimmee, FL 34741