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Johnston & Johnston Family Dentistry

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Johnston & Johnston Family Dentistry
Johnston & Johnston Family Dentistry
(13 Reviews)
> Get Phone Number & Directions
2001 South Shields Street Fort Collins, CO 80526
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Consumer Feedback

(13 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Just as a side note, this business is really conveniently located and is close to everything. It is right off and freeway and close to all kinds of shops. I was able to do my shopping for the week right after my appointment. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here.
by Aztlano Archuleta xxx.xxx.13.246
November 18, 2013
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous xxx.xxx.1.10
July 26, 2013
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
by Anonymous xxx.xxx.47.100
June 13, 2013
Did this dentist pressure you to get any unnessary dental procedures?
No, they never pressured me
Was the dental equipment clean?
Yes
Did this dentist practice good oral hygiene?
Yes, I could tell they practiced good oral hygiene
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did your gums bleed excessively after your appointment?
No, they didn't bleed excessively
by Anonymous xxx.xxx.229.140
April 14, 2013
Does this provider promptly return your phone calls?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
Did you experience any unnecessary pain while your teeth were cleaned?
Not at all, they always make an extra effort to make sure I'm comfortable
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous xxx.xxx.146.212
April 08, 2013
Was it easy to find parking at this provider's office?
Yes, it was convenient
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Yes, I was given all the information before my treatment
Did your mouth feel clean after your appointment?
Definitely! It felt more clean than it's ever felt!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
December 20, 2011
Did this dentist thoroughly examine your teeth?
Yes, they examined my teeth thoroughly
Was this dentist's staff friendly?
Yes
by Anonymous
November 23, 2011
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
October 21, 2011
Does this dentist use current and safe equipment?
Yes; the equipment is very advanced!
Did this dentist answer all of your questions?
Every question I had was answered thoroughly
Does this provider offer any coupons, discounts or promotions?
Sometimes, but you have to really look
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Were you able to watch TV during your dental procedure?
No, but I was able to read a magazine
by Anonymous
October 04, 2011
Were the waiting room chairs comfortable at this dentist's office?
Yes
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider rush your appointment?
No
by Anonymous
July 06, 2011
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Map and Directions
2001 South Shields Street, Fort Collins, CO 80526