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Michael E Frey, MD

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Michael E Frey, MD
Advanced Pain Management & Spine Specialists
(20 Reviews)
> Get Phone Number & Directions
8255 College Parkway Fort Myers, FL 33919
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Consumer Feedback

(20 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
We were looking for a doctor who would offer aggressive pain relief suitable for our 92 year old mother. Dr. Frey seemed to have the answer via a radiofrequency procedure. Problem: Dr. Frey's practice, however successful with patient outcome, is a factory that seems to continually run beyond capacity. The pressure to rush patients onto an assembly line for treatment stresses staff, patients and caregivers. More concern seems to be focused on mass production than on patients as individuals.
by Sharon xxx.xxx.202.7
March 18, 2017
Dr Frey saw me for RSD (reflex sympathetic dystrophy) in my foot. I had been in severe pain for 18 months - other doctors seemed to just want to drug me. Dr. Frey actually cured me! He gave me a nerve block and a specially formulated cream to rub on the foot. I used to walk with a limp and could not walk for more than 15 minutes. Other doctors told me I would likely end up in a wheelchair. They were so wrong! I am so happy to write that after three treatments, I am completely in remission with no pain. A bit of PT to get my muscle tone back and I am fine. Bless Dr. Frey.
by Stacysometimes xxx.xxx.37.4
March 21, 2016
Did you leave the office feeling satisfied with your visit?
Completely!
Was this doctor's staff friendly?
Yes, they went above and beyond
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Were the waiting room chairs comfortable at this doctor's office?
Yes
Does this provider answer the phone in a reasonable time when you call?
Definitely
by Anonymous xxx.xxx.126.81
September 04, 2014
This is dr Michael E. Frey responding to 12/20/2013 review:

Dear Sir or Madam,
While I don't know who you are and can't answer your direct concerns specifically, we take great pride in the care we feel for our patients and provide for them. Our patients are our top priority, and we have no control over the insurance fee schedule. People think we charge more than we do; however, insurance companies can do what they want. We also don't control what a patient's out-of-pocket expenses are. Because we are a pain management clinic, it's standard procedure of our practice to drug screen all patients. This is for the protection of our patients and others. You will find this is a standard with most pain management clinics.

With that being said, we're sorry if our intentions were somehow misread and encourage you to call our office to clear up any misunderstanding that may have occurred.
by Michael E. Frey xxx.xxx.42.107
June 25, 2014
Was this doctor friendly?
Friendly Enough
Did this doctor answer all of your questions?
Some were answered
by Anonymous xxx.xxx.101.99
May 30, 2014
Were you able to relax during your appointment?
Yes
by Anonymous xxx.xxx.2.84
January 26, 2014
This used to be a practice that cared abut its patients, it has now turned into an INSURANCE RUN Practice and it appears that they charge over the usual amounts for all procedures, right down to the bandaids. They are going to nickel and dime you as a patient. They charge you up front fees and you can be assured you will get another bill after your insurance has paid also. They also run a drug test that is a big fee to your insurance company, that you don't need. BEWARE of the fees.
by Chris xxx.xxx.205.249
December 20, 2013
Was this provider's office clean?
It was satisfactory
Was this provider friendly?
Polite Enough
by Anonymous xxx.xxx.163.138
December 04, 2013
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Linda Denty xxx.xxx.153.155
September 16, 2013
Did this provider seem well-trained and experienced?
No, they weren't very knowledgeable
by Anonymous xxx.xxx.208.24
September 13, 2013
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Map and Directions
8255 College Parkway, Fort Myers, FL 33919