I called to confirm if Dr Hemsath Debra, had received the Insurance's approval for my appointment on May 20th, 2016. Your secretary operator Lysa hanged up the phone on me twice, without any respect to the elderly, reason why I cancelled my appointment. Dr Hemsath Debra, I will never go to your office while this unprofessional employee is there to deal with your patients. My suggestion to Dr Hemsath is to review more often the reviews
She has changed my life! I was exhausted all the time and had been to all kinds of doctors with no explanation or help. I thought I had something terribly wrong with me and had been tested for Epstein Bar Syndrome. Dr Hemsath put me on some small doses of hormone replacement therapy and now I feel like superwoman. I am almost 65 and have taken up weight lifting, yoga and golf and I still work full time too!
Dr Hemsath is an expert in the field. I have been a patient since 2004 and have never had any issues mentioned in other reviews. She does not charge me if she cancels an appointment. I have had to call the last minute to cancel when I was sick and I was not charged by the office. I always feel safe and confident in her care. She really takes her time and is always totally thorough in my exam. I feel certain that she didn't miss anything. I feel so well treated. This Office chooses the prescriptions based on my specific needs. They always listen to me and ask lots of questions. I would never consider going to another GYN
The staff is great including Lisa who answers the phone, makes appointments and her nurse. They keep the restrooms well-stocked here, and not just with the basics. There are other niceties too. You can tell they want their clients to be as comfortable as possible.
This OBGYN cannot be reached unless it's during office hours and there is no way to leave a message. The phones are off during lunch and on Fridays. Very hard to get ahold of this office to schedule or change an appointment. The Dr. does not listen to each pateint's specific needs and refuses fix her mistakes via phone (by calling-in the correct prescription for example) they will make you come back to the office again instead. They also make obtaining records costly and difficult. Plus, they like to add fees when THEY cancel your appointment and ask you to reschedule. They didn't tell me very much about my treatment's risks and benefits. I still felt like I had to do my own research. I wouldn't recommend this OBGYN, certainly not the most caring one in the area!
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