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James Sotrop, MD

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James Sotrop, MD
(18 Reviews)
> Get Phone Number & Directions
19021 N Dale Mabry Hwy Lutz, FL 33548
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Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
I was somewhat uneasy during my appointment. They had a few different appointment times available but none were perfect for my schedule. On multiple occassions my appoitnment was canceled at the last minute by their office. One time I even was in the office at my appointment time and they said we needed to re-schedule. Often wait one hour past appointment time to be seen. However, they always return my phone calls quickly. I always know that I'll get a prompt answer to my question. The ARNP did my exam, the Dr. has not once done an exam on me in the several years of seeing him. Reviews bloodwork and provides prescriptions. I am changing doctors- there is something not right here.
by Withheld xxx.xxx.143.104
September 20, 2013
Does this provider remember you by name?
Sometimes, but not always
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous xxx.xxx.120.28
June 22, 2013
Was this family doctor friendly?
Extremely Friendly
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Was this family doctor's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.48.197
December 24, 2012
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Does this provider have helpful information available online?
Yes
by Shannon Castor xxx.xxx.123.97
November 14, 2012
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous xxx.xxx.25.184
November 12, 2012
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was this family doctor's staff friendly?
Yes, they went above and beyond
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Nichole xxx.xxx.193.54
November 01, 2012
Does this provider welcome questions?
Yes, they don't mind answering my questions
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did you experience unnecessary pain during your visit?
No
by Anonymous xxx.xxx.168.131
October 17, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.113.155
August 17, 2012
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was this family doctor's staff friendly?
Yes, they went above and beyond
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
by Anonymous
January 30, 2012
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider prominently display their diplomas or business license?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
January 07, 2012
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Map and Directions
19021 N Dale Mabry Hwy, Lutz, FL 33548