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Monther Al Halawani, MD

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Monther Al Halawani, MD
Center-Diabetes & Metabolic
(10 Reviews)
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502 CORNER DR Brandon, FL 33511
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Consumer Feedback

(10 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
2.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
3.5 star average for Value
Was this doctor friendly?
Not Really
Was this doctor's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Does this doctor use current and safe equipment?
No; the equipment needs to be updated
Was this endocrinologist's staff friendly?
Not Really
by Jean D. xxx.xxx.125.188
May 19, 2014
Was this provider late to your appointments?
No, they were on time
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was this endocrinologist friendly?
Yes
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by john xxx.xxx.100.138
August 06, 2013
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did you experience unnecessary pain during your visit?
No
Were the waiting room chairs comfortable at this endocrinologist's office?
Yes
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.206.194
January 14, 2013
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.5.109
June 29, 2012
My appointment felt a little rushed. I understand that they are busy, but I would have liked a little more time. When I told them about my situation, they were somewhat understanding, but they could have been more caring. They didn't try very hard to understand where I was coming from. Don't call this provider if you're in a hurry. Every time I call I have to wait on hold forever. I think I got a gray hair the last time I was waiting.
by k
January 21, 2012
Was there annoying music playing while you waited or during your visit?
Yes, but it didn't bother me much
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was this provider's office too loud?
No, it wasn't too loud
Was this provider late to your appointments?
No, they were on time
by Anonymous
January 05, 2012
Did this provider prominently display their diplomas or business license?
No, I never saw one
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
December 22, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Was this provider's office clean?
It was satisfactory
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
September 22, 2011
Just a warning, they do not adhere to the customer is always right policy no matter what the situation is. They never listen to customers complaints and argue with them instead of trying to correct the situation. That's just bad business. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. They briefly listened to me, but quickly downplayed everything I said or stopped paying attention. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease.
by Unhappy Client
April 18, 2011
Appointment for 9-12-09. Girl at the front desk was amazingly rude from start. Asked me if I had blood work, to which I responded "No I'm here for a second opinion". She looked at me like I was a moron with her arms in the air, mouth open, and asked me how I knew my (suspected) condition. While it was none of her business, I pointed out that I had saliva test done by another doctor that indicated my low cortisol and was here for a second opinion. (Somebody may want to point out to her that people come to doctors to have extensive tests done, so they can figure out what is wrong with them.) I understood the test I had prior was not necessarily conventional and THAT is why I was there in the first place. I needed to see an endocrinologist who could be as thorough as possible, so we could figure out what was wrong with me. Her questioning was abrupt, rude, immature, made me feel uncomfortable and completely unprofessional.

Then I was asked for my copayment, and produced a card. She rudely told me (again, please learn some fundamental courtesy when dealing with the public) that the particular card was not accepted. MC/V only she said. I took this as an opportunity to just cancel the appointment. I don't have a problem with not accepting certain cards, it happens all the time, but it was her attitude that was the problem.

I've got a thick skin, understand people have bad days etc. But there is NO EXCUSE for somebody to talk to a patient that way. Not to mention a patient who has been sick for months. Please retrain your office staff, or at the very least fire that girl.

As stated before, I never got past the front desk. So obviously the rating is for the office staff only.
by Jason_2009
November 12, 2009
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Map and Directions
502 CORNER DR, Brandon, FL 33511