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Gordon Grenn, DO

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Gordon Grenn, DO
(8 Reviews)
> Get Phone Number & Directions
4002 Raulerson Dr Lake Worth, FL 33463
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Was this doctor's staff friendly?
Yes
Would you recommend this doctor to others?
I Already Have
Does this doctor use current and safe equipment?
Yes
Were the waiting room chairs comfortable at this doctor's office?
Yes
Were the staff members able to answer your questions?
Yes
by Anonymous xxx.xxx.126.139
October 26, 2014
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was there annoying music playing while you waited or during your visit?
Yes, but it didn't bother me much
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.95.157
July 16, 2013
It's hard to reach them on the phone, sometimes you get a busy signal repeatedly, especially about 15 minutes before lunch or before the end of the day. It might be me, but if a business is open until 5pm, then I expect to be able to call at 4:55pm and get someone on the phone. This is not a one time occurrence. Getting prescriptions refilled can be a nightmare, even if you call 2-3 days ahead, it can take 5 days before the prescription is called in to your pharmacy. The office staff runs hot and cold. One day everyone is really nice and helpful, the next they treat you as if you're bothering them. There's one nurse who I never allow to take my blood, she shouldn't be allowed to take anyone's blood and I've told the Doctor this, she is awful at taking blood. Appointments are usually OK, I've never waited in the waiting room for longer than 15 minutes, but I try my best to get the first appointment in the morning or the first immediately after lunch. The office is old and outdated and needs a major cleaning and overhaul. The Doctor does spend time to talk to you, which is good. I don't like that I have to come back repeatedly, after each test to get my results and each time pay another $35. Why not give me all of my required tests ahead of time, I'll get them done and then come in at one time to get the results and it's all covered under my insurance? All in all, they're OK, but they're not over the top wonderful and could use a lesson in better customer relations.
by Anonymous xxx.xxx.181.105
June 05, 2013
Did you experience unnecessary pain during your visit?
No
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.87.205
June 05, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.184.100
April 20, 2012
Was this family doctor's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider have reasonable prices?
They were decent, but not very affordable
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
November 30, 2011
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider prominently display their diplomas or business license?
Yes
Are you going to visit this provider again?
Without a doubt!
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did you experience unnecessary pain during your visit?
No
by Anonymous
April 28, 2011
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider promptly return your phone calls?
Yes
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was this provider's office too cold?
No, it was fine
by Anonymous
April 11, 2011
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Map and Directions
4002 Raulerson Dr, Lake Worth, FL 33463