Murrieta Childrens Dental

Murrieta Childrens Dental
Murrieta Childrens Dental 39755 Murrieta Hot Springs Murrieta, CA 92563
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Consumer Feedback

(32 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
2.5 star average for Value
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Would you recommend this dentist to others?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
November 07, 2011
They took great care of my daughter. All my questions and concerns were addressed. Making an appointment was very easy and if I needed to reschedule, it was no problem.Very nice staff, and Dr. Andrew is great. He discussed all of our options in detail. Plenty of parking close to the office too. Video games for the kids while you talk to the doctor after appointment too.
by chelli20@yahoo.com
September 12, 2011
Were the waiting room chairs comfortable at this dentist's office?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous
September 08, 2011
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Would you recommend this dentist to others?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
August 08, 2011
Do you trust this dentist to only recommend dental procedures you need?
Yes, I trust them
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
August 01, 2011
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous
July 01, 2011
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did you experience unnecessary pain during your visit?
A little, but it was bearable
by Anonymous
June 21, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was the toothpaste used during your cleaning enjoyable?
Yes
by Anonymous
June 17, 2011
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Would you recommend this provider to others?
Yes
by Anonymous
April 15, 2011
adult dentist...maybe.
children's dentist, definitely not.

my 3 year old had a few cavaties found after his very first cleaning. when i went back to get the work done, they tell me i NEED to have my child sedated and i SHOULD sign an authorization for a "papoose" in which they wrap my child up in a jacket so he could not hurt the dentist if the sedation wears off (understandable for the dentist's protection - but they took him behind a door where i couldn't see in - how am i supposed to know when the dentist's safety is at risk. this isn't major surgery - it's a cavatiy fill!) obviously i did not sign this form, and said if the sedation wore off than they needed to stop. he didn't wake up, but after that visit i only got half off the work done. i never went back. i did go to another local childrens dentist who did not even recommend sedation and the work was done in a room where the door was glass so i could see everything. the reason i compare is, the dentist is already a scarey place. and when you are forcing sedation, a papoose and hiding behind closed doors, the kids aren't going to want to go back. with our dentist now he is open and doesn't force anything on the children unless it is for their benefit - safety - and best interest. i still feel horrible about murrieta family. maybe drop the "family" and just focus on adults - seems like you get great reviews from them.
adult dentist...maybe. children's dentist, definitely not. my 3 year old had a few cavaties found after his very first cleaning. when i went back to get the work done, they tell me i NEED to have my child sedated and i SHOULD sign an authorization for a "papoose" in which they wrap my child up in a jacket so he could not hurt the dentist if the sedation wears off (understandable for the dentist's protection - but they took him behind a door where i couldn't see in - how am i supposed to know when the dentist's safety is at risk. this isn't major surgery - it's a cavatiy fill!) obviously i did not sign this form, and said if the sedation wore off than they needed to stop. he didn't wake up, but after that visit i only got half off the work done. i never went back. i did go to another local childrens dentist who did not even recommend sedation and the work was done in a room where the door was glass so i could see everything. the reason i compare is, the dentist is already a scarey place. and when you are forcing sedation, a papoose and hiding behind closed doors, the kids aren't going to want to go back. with our dentist now he is open and doesn't force anything on the children unless it is for their benefit - safety - and best interest. i still feel horrible about murrieta family. maybe drop the "family" and just focus on adults - seems like you get great reviews from them.
by a past patient's mom
April 08, 2011
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