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Rafael Portela, MD

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Rafael Portela, MD
(10 Reviews)
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3100 SW 62nd Ave Ste 124 Miami, FL 33155
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Consumer Feedback

(10 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Were the waiting room chairs comfortable at this doctor's office?
Extremely comfortable; I could have fallen asleep
Was this doctor's staff friendly?
Friendly Enough
by Anonymous xxx.xxx.95.11
May 01, 2014
Were the waiting room chairs comfortable at this ENT Otolaryngologist's office?
They were average
by Anonymous xxx.xxx.49.128
March 25, 2013
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
Are you going to visit this provider again?
If I need to, I'll return
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Does this provider treat every client equally?
No, they definitely favor certain clients
by Anonymous xxx.xxx.161.76
February 26, 2013
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this ENT Otolaryngologist answer all of your questions?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Were the waiting room chairs comfortable at this ENT Otolaryngologist's office?
Yes
by Yaneisy xxx.xxx.200.78
January 19, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.16.62
August 28, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
I felt extremely pressured
Did this provider prominently display their diplomas or business license?
Absolutely not! I don't think they have one!
Did this ENT Otolaryngologist offer you a possible remedy for your condition during your first visit?
Yes, I felt amazing after I left
by Anonymous
February 13, 2012
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
November 02, 2011
Would you recommend this ENT otolaryngologist to others?
I Already Have
Did this ENT Otolaryngologist consider your input when deciding on a treatment method?
Absolutely, they took everything I had to say very seriously
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
September 08, 2011
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did this provider rush your appointment?
No
Was the waiting area spacious?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
September 08, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider seem up-to-date with the current advancements in their field?
Yes
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by Anonymous
August 24, 2011
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Map and Directions
3100 SW 62nd Ave Ste 124, Miami, FL 33155