Lester Shalloway, MD

Lester Shalloway, MD
7575 SW 62nd Ave Ste B South Miami, FL 33143
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Consumer Feedback

(4 Reviews)
Service
1.5 star average for Service
Environment
3.5 star average for Environment
Expertise
2 star average for Expertise
Staff
2 star average for Staff
Recommended
3 star average for Recommended
I have been a patient of Smith Matza & Kutner: Shalloway Lester F MD for many years.
Dr. Lester Shalloway is very knowledgeable & pleasant. However, his medical assistant are very rude. The practice as a whole is not patient sensitive. I have seen better customer service at an auto repair shop. I had my physical called my wife to discuss my test results. My wife asked them to talk to me since I had concerns regarding several issues Dr. Lester Shalloway discussed during the exam. I never was called. I called and left several messages. I received 1 call; where the medical assistant left me a very insensitive / rude message about HIPAA rules with no concerns about my concerns or test results. Due to the long term relation I had with Dr. Lester Shalloway; I decided to call him to inform him of the experience. Dr. Lester Shalloway never had the common courtesy to return my call. Three weeks later I took time off & went to Smith Matza & Kutner: Shalloway Lester F MD office. Again I was not able to see Dr. Lester Shalloway and received two different stories. Receptionist told me Dr. Lester Shalloway is with a patient & medical assistant said Dr. Lester Shalloway was out to lunch. Left Dr. Lester Shalloway a message with medical assistant to call me back. The next day I received a call from medical assistant to inform me Dr. Lester Shalloway will not talk to me, I had to talk to office manager. Dr. Lester Shalloway is an ok doctor not the best. However, because Dr. Lester Shalloway either oblivious or does not care about his patient and the rude behavior of Smith Matza & Kutner: Shalloway Lester F MD; I recommend to stay away. You are better off finding another doctor
by Danny xxx.xxx.186.53
August 09, 2014
Dr. Shalloway used to a great doctor but something happened and he started always being distracted and unfocused and stopped caring even when mistakes are made. He also started always saying that he is just an employee and doesn't make the rules as though he is not able to practice medicine the way he wants to and so he is just going through the motions. After seeing him as my primary for so many years I would expect some sort of depth and understanding of my medical needs especially as he knows I always follow instructions exactly, but it is exactly the opposite and even when I was hospitalized for a condition he has treated for years, he showed no interest nor followup -- ten years ago he would have handled it entirely differently. I do not recommend him at all.
by Anonymous xxx.xxx.36.29
May 24, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.206.205
July 19, 2012
This doctor should lose his license to practice. Lester Shalloway, without consulting his patient (me) changed a prescription because the insurance company asked him to. I tried calling to explain why I didn't want the prescription changed, but received no word back from the doctory, just a new script called into the pharmacy.

Well, I am awake yet another night, vomiting, because this spineless, irresponsible doctor failed to care for his patient. Oh, and subsequent phone calls to the doctor have resulted in his nurses requesting I come in for another appointment. WTF? HE DIDN'T ASK ME TO COME IN FOR AN APPOINTMENT WHEN HE TOOK IT UPON HIMSELF TO CHANGE MY MEDICATION!!!!!!!!! HE WOULDN'T EVEN RETURN MY PHONE CALL.
by Corey Baldwin
March 04, 2011
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