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Irvine Dental Associates

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Irvine Dental Associates
Irvine Dental Associates
(6 Reviews)
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4920 Barranca Parkway Suite C Irvine, CA 92604
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Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
1.5 star average for Staff
Recommended
1.5 star average for Recommended
Value
5 star average for Value
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. I went here a few times. Dr. Yang is sarcastic and angry. He treats his staff with contempt and disdain. He always recommends the more expensive procedures, even if you don't need them. Avoid this place at all costs. I am not the only person who hates this place. Look up his reviews on yelp, but make sure you ignore all the "reviews" planted by his office staff to bump up his rating.
by David xxx.xxx.252.102
August 26, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.125.65
February 03, 2012
I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy.
by Zoe
November 15, 2011
Did this dentist offer you anesthetic when appropriate?
Definitely! They paused every few minutes to make sure I was comfortable
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by Anonymous
July 25, 2011
I've been a customer of Irvine Dental Associates for six years. I have had dental care at three other providers over the last 30 years, but the doctors and assistants at this provider have given better care than I experience before. I had crowns replaced, my gum disease healed and now, for the first time in many years, am comfortable with my teeth and gums. My wife, daughter and now mother in-law all are happy with this dental office. I always make sure that what ever insurance coverage is available through my employer I choose the coverage that includes Irvine Dental Associates.
by Tom
March 02, 2011
I have a medical insurance with Western Dental and I was assigned to their office. I don't want to talk about my treatment, but about my experience with their front-desk lady. The treatment is probably another one-star review.

The front desk lady, Ms. Dela, is the most unprofessional person I have ever met. If you accept what she says and don't ask any questions, you are her best friend. If you start asking questions and, even by far, try to challenge her affirmations you become her worst enemy. Now I understand why there are only one-star and five-star reviews. The one-star reviews are people who started asking questions, the five-star are people who fell for Ms. Dela "nice words."

I started by expressing my opinion and asking a couple of questions about my treatment. She felt very offended about my questioning and become very rude. At one point she asked me to pay her for her time. I asked to talk to the doctor and she almost jumped off her chair and started yelling at me. Surprisingly I was very calm and asked her to lower her tone. She probably realized what she was doing and eventually calmed down. I think this part was the most logical part of our conversation.

Anyway, I got to talk to the doctor and he was nice and we had a civilized conversation. We shook our hands and said a friendly goodbye when I left their place. But, as I was taking to the doctor, Ms. Dela put the cherry on top of the cake. While I was discussing my treatment with the doctor, Ms. Dela transfered my file to another dental provider! This was outrageous. The doctor seemed a little bit surprised but he did not do anything against her. So, everything was off now that I have been transfered to another provider. Ms. Dela literally refused to provide me with service and kicked me out of there. I tried to convince the doctor that something was wrong there but he would not do anything. It seems that the empire is ruled by Ms. Dela.

Good luck ruling (or ruining) the cabinet Ms. Dela and thank you for your goodbye gift! Buyer beware!
by bluef0
February 10, 2011
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Map and Directions
4920 Barranca Parkway Suite C, Irvine, CA 92604