Otto Secada, MD

Otto Secada, MD
1435 W 49th Pl Ste 701 Hialeah, FL 33012
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Consumer Feedback

(15 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Would you recommend this doctor to others?
Yes
Were the waiting room chairs comfortable at this doctor's office?
Yes
Was this doctor's staff friendly?
Yes, they went above and beyond
Does this doctor use current and safe equipment?
Yes
Does this provider return your phone calls?
Yes
by AYDA L PALACIOS xxx.xxx.214.83
June 23, 2014
Does this provider have helpful information available online?
No, just a basic listings page
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
by Sadie xxx.xxx.9.134
November 07, 2013
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was this provider's office too cold?
No, it was fine
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was it easy to find parking at this provider's office?
Yes, it was convenient
by menlu xxx.xxx.164.220
July 12, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.162.77
August 03, 2012
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. I feel like my appointment was pointless (waste of time and money). None of my questions were answered, nothing was accomplished, and I felt worse when I left. I actually ended up in the ER due to medications that he prescribed that should not be taken together. If you need to talk to the doctor it is impossible (he doesn't call back and their answering service doesn't even work). I will never be going to this doctor again. Terrifying experience!
by Diana xxx.xxx.89.42
July 16, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.37.2
July 12, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.148.34
April 30, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Gino xxx.xxx.13.122
April 12, 2012
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
February 15, 2012
I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. They offer the best pricing I've ever seen. I couldn't believe how little I ended up having to pay. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else.
by Teri Alberto-Nagel
September 15, 2011
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