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Mildred Silva, MD

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Mildred Silva, MD
Family Care Medical Ctr
(12 Reviews)
> Get Phone Number & Directions
10245 E Colonial Dr Orlando, FL 32817
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Consumer Feedback

(12 Reviews)
Service
3 star average for Service
Environment
3 star average for Environment
Expertise
3 star average for Expertise
Staff
3.5 star average for Staff
Recommended
2.5 star average for Recommended
Value
4 star average for Value
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
by Anonymous xxx.xxx.206.138
September 26, 2013
Was it easy to make an appointment with this provider?
Practically Impossible
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
by Anonymous xxx.xxx.58.229
July 10, 2013
My first appt. with this Dr. was a joke. They were learning a new computer system, so I had all these computer people in the room with the Dr. She was unhappy about learning new system so kept talking to them about it instead of trying to talk to me.

It was my first visit and while she got my background, the focus was on the rep getting it into the new computer and not on me.

I left very unhappy, but had made another appt. I was called several weeks later to go in and get an ultrasound that I did not ask for, nor did I know about the appt. as no one ever told me. When I left that test appt. I stood at the reception desk for 15 minutes waiting to see if I had a co-pay and no one ever came out.

I cancelled the next appt and got a new Dr. I just received a claim from my insurance that this original Dr. submitted a claim for the appt. I cancelled and did not go to.
by kls xxx.xxx.189.140
January 18, 2013
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider treat every client equally?
Yes, they don't show favoritism
Does this provider offer any coupons, discounts or promotions?
Yes, they always have specials going on
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by diego xxx.xxx.77.53
December 12, 2012
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Was this provider's office clean?
It was satisfactory
by Anonymous xxx.xxx.132.240
November 19, 2012
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.90.123
May 02, 2012
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
by Anonymous
September 02, 2011
Would you recommend this provider to others?
Yes
by Anonymous
May 06, 2011
I was completely distressed during my appointment. I was unable to relax and ended up having to leave. I can tell it is maybe not a top priority to maintain a professional appearance here. They didn't look terrible, but there is definitely lots of room for improvement. They seemed like they were using fairly modern treatment methods and procedures, but I'm not really sure. It never fails how long I have to wait on hold when I call them. I'm always put on hold forever and I find myself not even wanting to call. They didn't listen to anything I had to say! Whenever I tried to get a word in, they either interrupted me or cut me off before I could finish.
by Lucy
May 06, 2011
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Were you able to relax during your appointment?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
Does this provider always put the customer first?
Yes, they always put customers first
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
April 12, 2011
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Map and Directions
10245 E Colonial Dr, Orlando, FL 32817