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East County Dental Associates

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East County Dental Associates
East County Dental Associates
(6 Reviews)
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337 W Madison Ave El Cajon, CA 92020
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Consumer Feedback

(6 Reviews)
Service
2.5 star average for Service
Environment
4.5 star average for Environment
Expertise
2.5 star average for Expertise
Staff
1 star average for Staff
Recommended
2 star average for Recommended
The office staff all seems to have an attitude. And, I agree with the person who commented on the billing person (I do recall her name, but I will spare the embarrassment and not share it) She is very unprofessional, especially when questioned about what is being billed after my insurance. I have been overcharged and just today when I asked to very what my insurance does not cover before paying, I was told I should be a second opinion. There is definitely some questionable book keeping at this office.
by Anonymous xxx.xxx.53.146
June 26, 2012
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Does this provider have a good professional reputation within your community?
Not really, it could be better
by Anonymous
September 28, 2011
Instead of examining my teeth thoroughly like they were supposed to, they only examined them for a few seconds. They should've taken the time to make sure they didn't miss anything. They probably could have used some continuing education courses to get up-to-date on more current methods. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. They seemed like they were extremely irritated to be at work, and that they couldn't wait for me to leave. I had a root canal done and was left with sharp edges all over my tooth and I have had to go back twice to try and have it fixed.
by TDUB
September 07, 2011
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
by Anonymous
July 29, 2011
Would you recommend this provider to others?
No
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
Did your mouth feel clean after your appointment?
Yes, my mouth felt clean after my appointment
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
March 25, 2011
This is by far the most unprofessional dental office I have ever dealt with. After not being a patient for over two years, I received a bill for $70 indicating I was given "medication" during a cleaning. I tried to work the issue out with both the person in charge of billing (obviously she was a moron if it took her 2+ years to bill me) and the main Dentist, Dr. Bailey. Both were incredibly rude and inflexible. Basically I was told to pay it or go to collections. I would have no problem paying a bill that was truly legitimate but there was no way to dispute it due to the length of time that had elapsed. Needless to say, neither I nor the rest of my family will ever be returning to this practice. Even prior to this incident, I found the office and its staff to be mediocre at best.
by JennFox
August 12, 2008
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Map and Directions
337 W Madison Ave, El Cajon, CA 92020