Pedro Chan, DO

Pedro Chan, DO
Oveido Family Clinic 101 Lake Hayes Rd Ste 101 Oviedo, FL 32765
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Consumer Feedback

(16 Reviews)
Service
2 star average for Service
Environment
3.5 star average for Environment
Expertise
1.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
1 star average for Value
VERY UNETHICAL BUSINESS PRACTICES. Told us they accept our BCBS Insurance before the visit but after the visit they have a problem filing the claim and Demands $395.00 payment. We filed the claim and was told by the insurance company that they paid doctor $102.56 and we owed doctor $34.12. After numerous attempts to recover the over-payment including two conference calls with BCBS and the Dr.’s accountant and claims by the Dr.’s accountant that they would resolve the issue when they were paid, after the second conference call the Dr.’s accountant state they would not reimburse us because they did not charge us enough and were going to file a revised claim. That never did happen. After filing a complaint with the BBB, Dr. Chan responded by stating we were a cash customer and he does not have to accept the insurance company rate and advised us to have the insure company reimburse us.
I HIGHLY RECOMMEND AVOIDING THIS DOCTOR
by Chet xxx.xxx.240.11
June 17, 2020
Absolutely terrible. The office is a joke. They overcharge and don't actually do anything clinical. I don't know how they stay afloat. Rude staff, rude doctor. DO NOT GO TO HIS CLINIC unless you want to be ripped off for incompetent medical care (if you can even call it medical care). Yearly physical consisted of sitting with the doctor for less than 5 mins, being asked maybe 5 questions, no height, no weight, no labs, no clinical practice but you better believe they charged $80 before you could leave, even if you have insurance. STAY FAR AWAY.
by Elizabeth xxx.xxx.8.104
October 10, 2017
Was this family doctor's staff friendly?
Yes
by Anonymous xxx.xxx.131.114
September 13, 2013
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous xxx.xxx.51.198
March 20, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.152.164
August 07, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.174.172
July 18, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.61.59
June 05, 2012
I did not have any trouble finding this office. It is in Oviedo, a very nice and safe town; the office is on an open main road. I walked in without an appointment one time. The staff member explained that I will be able to be seen as long as I have patience to wait because those with appointments will be seen first.

Been seen here for more than 5 years and have never had any issues with the doctor or staff. Dr. Chan is a calm, well tempered, and thorough individual. He is first and foremost a doctor and he goes right into the reason at hand. I actually prefer a physician who treats patient and not become a "friend."

The only time I witness any rudeness was when this woman did not get the "drugs" that she wanted. She also did not want to pay.
by commoncitzen xxx.xxx.110.164
May 20, 2012
Dr. Chan is a jerk. It was my 1st time there he didn't even introduce himself and was soooo rude. He touched my throat to feel my tonsils he then wiped his hand off on my shoulder on my blouse because it apparently discusted him to touch me. I went there looking for a family dr. and left so mad and unsatisfied. I will definetly never go there again and will never recommend anyone to go see him.
by sstarbrite73 xxx.xxx.191.218
April 24, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by oriental male xxx.xxx.133.2
March 16, 2012
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