Wendy Perrott, MD

Wendy Perrott, MD
Healthy Choice Obstetrics 4 N Eustis St Eustis, FL 32352
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Consumer Feedback

(9 Reviews)
Service
3.5 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
So this was my first time seeing Dr. Perrott because I just moved to town in April and needed to get my annual exam done. Well I had my appointment scheduled and the day of my appointment they called me and had to cancel due to emergency surgery, which is fine but they didn't have any appointments open that week. So I had to schedule it for the following week midday which I didn't like because from work to the office it's around a 45 minute drive. So I dealt with it because it needed to happen that day because I needed to get my prescription that day. I leave work and right when I'm halfway there I get a voicemail saying they can't get a hold of the doctor and that I needed to reschedule AGAI N. At this point I'm not very happy because I now have to drive back to work which means on top of having to leave early for the new appointment time I also have to make up time at work for 45 minutes of just driving. And with the price of gas I wasn't happy to be wasting it either. So (luckily) they were able to get in me that same day but at the very end of the business day which is fine by me. So I get there 15 minutes before my appointment time (which is what they tell you to do) and I have to wait in the waiting room for over 45 minutes. I was the last one to be taken back even though I had come in way before several of the other patients. After FINALLY getting called into the back I then have to wait another 30 minutes in the sheets for the doctor to even come in the room. She seemed nice and very apologetic for the re-rescheduling, but at the same time I wasn't in the mood for excuses. The exam went quick (probably because I was the last patient there and they REALLY wanted to go home). So 1 hour and 45 minutes later I'm finally leaving. Needless to say I want be going back to her.
by Anonymous xxx.xxx.117.195
October 07, 2014
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous xxx.xxx.182.37
November 25, 2013
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous xxx.xxx.150.124
January 18, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.230.35
July 23, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by sylvie xxx.xxx.57.22
July 21, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is very friendly and professional. I was very satisfied with my visit. They were helpful and I left feeling encouraged. Dr. Wendy is a sweetheart and explains everything with enthusiasm.
by T xxx.xxx.59.109
May 31, 2012
Was the waiting area spacious?
Yes
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
October 13, 2011
I was so impressed with this office. All my questions were answered, and I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. I don't know of anywhere else that would've taken better care of me. I had a great experience. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. The office was very easy to locate. I didn't have any trouble finding it at all.
by MD
July 19, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous
April 14, 2011
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