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Rene Lee Pack, MD

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Rene Lee Pack, MD
Family Practice Assoc
(43 Reviews)
> Get Phone Number & Directions
4410 W Newberry Rd Ste B Gainesville, FL 32607
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Consumer Feedback

(43 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Would you recommend this family doctor to others?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this family doctor friendly?
Yes
by Anonymous
March 02, 2012
Was this provider's office easy to locate?
Fairly Easy
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
February 28, 2012
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
February 27, 2012
Was this provider's staff friendly?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Would you recommend this family doctor to others?
Yes
by Anonymous
February 24, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
February 20, 2012
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
January 10, 2012
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
November 05, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Does this provider remember you and your circumstances at every appointment?
Yes
Was this family doctor's staff friendly?
Friendly Enough
by Anonymous
October 27, 2011
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Would you refer this provider to a family or friend?
No, I wasn't impressed
Does this provider offer flexible appointment times?
Yes
by Anonymous
October 18, 2011
I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more.
by Charlie
August 15, 2011
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Map and Directions
4410 W Newberry Rd Ste B, Gainesville, FL 32607