Mark Williams, MD

Mark Williams, MD
Williams Shoulder & Sports Medicine 320 E 19th St Panama City, FL 32405
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Consumer Feedback

(127 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. I got an appointment quickly. I've never had to wait too long. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here.
by bubba
December 15, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous
November 29, 2011
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous
November 27, 2011
Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous.
by Jack Husband
November 23, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
November 20, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
November 13, 2011
I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. My appointment felt a little rushed. I understand that they are busy, but I would have liked a little more time. A couple of times they've stayed open a few minutes past their closing time to help me, but most of the time they'll close at their scheduled time whether someone needs help or not. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time.
by frank dechirico
September 26, 2011
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