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Dermatology Associates, MD

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Dermatologists

Dermatology Associates

Tallahassee, FL

Dermatology Associates

Tallahassee, FL

Dermatology Associates

Tallahassee, FL

Center For Dermatology Assoc

TALLAHASSEE, FL
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Dermatology Associates, MD
Dermatology Associates
(24 Reviews)
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1707 Riggins Rd Tallahassee, FL 32308
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Consumer Feedback

(24 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did you feel safe in this provider's care?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous xxx.xxx.33.253
April 19, 2013
I wish they had been more professional. They refused to call me by my legal name. When I asked them why they kept calling me by the wrong last name, they told me that 'We only call patients by the name on the insurance, so if your primary insurance holder has a different last name, that's the one we'll call you by'. I asked politely more than once to please call me by my real legal name, not the one on the insurance and they denied my request telling me it was more convenient for them to do it their way. No other medical establishment has stooped to this level of rudeness with me. All other hospitals, clinics, and doctors in the US call me by my real name but not this place because apparently that's too inconvenient.

The whole reason I came there was because they were highly recommended and because I was getting a second opinion. The Patients First on Lake Ella prescribed the wrong antibiotics for a spider infection even though the lab results detailed which antibiotics to use. I obtained a copy of the lab results and took it to Okanta Jackson, hoping I could get a second opinion and the correct antibiotics. He said that he could not overwrite another physician's prescription and that he'd just wait and see what happened with my spider bite infection under these other incorrect antibiotics and if they didn't work, then he would consider giving me new ones but only if he could do his own lab results. During the process, he also (along with the staff) called me by the wrong name. Okanta does not really talk to you or explain anything. He instead treats you as a case number and talks into his voice recorder using medical jargon. Never does he stop to explain anything during or after. He told me to come back in a month after essentially saying that he wasn't really going to do anything.

I knew I had enough and if I wasn't going to get the correct antibiotics and he was essentially useless for my case, that there was no point in wasting my time/money. I went to my General Practitioner the next day. At my GP, the doctor looked at the lab results from Patients First and prescribed me the antibiotics stated on the sheet. That's when I knew Okanta Jackson of Dermatology Associates was most likely telling a white lie when he claimed he couldn't write a new prescription because my General Practitioner did so with no problem and I didn't have to wait a month.

Dermatology Associates was one of the most dehumanizing medical experiences of my life and I can never return there because of the level of rudeness and inability/refusal to take over a case, which my General Practitioner had no problem doing.
by J xxx.xxx.84.213
February 22, 2013
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
December 19, 2011
Did you feel safe in this provider's care?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
December 06, 2011
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
by Anonymous
December 05, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
December 01, 2011
Does this provider offer any coupons, discounts or promotions?
Yes, they always have specials going on
by Anonymous
November 07, 2011
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
October 12, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Was this provider's staff friendly?
Friendly Enough
by Anonymous
October 12, 2011
Does this provider give unbiased advice?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this dermatologist use current and safe equipment?
Yes
by Anonymous
October 07, 2011
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Map and Directions
1707 Riggins Rd, Tallahassee, FL 32308