Dr Jane Koo , DDS

Dr Jane Koo  , DDS
North Pointe Dental 6781 North Thornydale Suite 245 Tucson, AZ 85741
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Consumer Feedback

(10 Reviews)
3 star average for Service
4.5 star average for Environment
3.5 star average for Expertise
4 star average for Staff
3.5 star average for Recommended
3 star average for Value
My family and I have been patients of Dr. Koo for 10 years. Dr. Koo has always provided the most compassionate and professional treatment we have ever received from a dental practice. We have always been impressed with her efficient service. We are alway greeted warmly by her pleasant staff. Throughout all these years, we have always felt that we have been given the best care. There is no better dentist than Dr. Koo.
Was the Dental Care provider able to take and develop x-rays in their office?
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Not really
Was the rinsing sink clean and did they have disposable cups and mouthwash for you to use?
Did this Provider let you know upfront what the approximate cost of the services would be?
Not really
Were the restrooms clean at this provider's office?
I would sum up my experience here in one word: UNPROFESSIONAL. I seriously question Dr. Koo's experience and knowledge regarding periodontics and dental implants. She literally LEFT THE OFFICE with me in the chair and expected her assistant to finish the work. I had to wait for hours for her to return. Furthermore, I just had an appointment with a reputable dentist who told me the work I received in the past may not be repairable. She might be able to fake her way through a cleaning, but any real issues are apparently outside her knowledge base. Meeting Dr. Koo is something I will have to live with forever.
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Was this dentist's staff friendly?
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Was there annoying music playing while you waited or during your visit?
Yes, but it didn't bother me much
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Does this provider welcome questions?
Yes, they don't mind answering my questions
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Do this dentist have a good professional reputation among other dentists?
Yes, they are recommended by other dentists
Does this dentist use current and safe equipment?
Yes; the equipment is very advanced!
Did your gums bleed excessively after your appointment?
No, they didn't bleed excessively
Did you experience excessive oral pain after you left your appointment?
Yes! I was in utter agony for days
Did this dentist explain your dental procedure to you?
Yes. They made sure I understood every single detail
Did this provider seem irritated to be working with you?
No, they were polite
Did this provider have reasonable prices?
No, it was expensive.
Did this dentist provide helpful oral health techniques you could practice at home?
Did this dentist practice good oral hygiene?
Definitely! They had one of the brightest smiles I've ever seen!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Have the fillings, crowns, or veneers you've received lasted?
Yes, they lasted as long as they were supposed to
Was this provider's office too cold?
Not at all, it was the perfect temperature
Does this provider promptly return your phone calls?
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