Dorothy Moore, MD

Dorothy Moore, MD
Delaware Eye Md's Assoc 2055 Limestone Rd Ste 102 Wilmington, DE 19808
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Consumer Feedback

(26 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
August 01, 2011
Was this provider's office too cold?
No, it was fine
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was the waiting area spacious?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
August 01, 2011
They have really great customer service here. They always put their customers first, regardless of the situation. They never left me for an extended period of time and I never felt ignored. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. They are always prepared for my appointment and remember everything about me.
by Anonymous
June 09, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
May 23, 2011
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Was it easy to make an appointment with this provider?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider promptly return your phone calls?
Yes
Did this provider listen to your input and concerns?
Yes
by Anonymous
May 16, 2011
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did they follow up with you after your appointment?
Yes.
by Anonymous
May 03, 2011
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