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Jill Mackey, MD

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Jill Mackey, MD
Mackey Family Practice
(20 Reviews)
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224 N. DuPont Blvd. Smyrna, DE 19977
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Consumer Feedback

(20 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Was it easy to make an appointment with this provider?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
September 14, 2011
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
August 19, 2011
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous
August 01, 2011
They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. The restrooms at this office were spotless. It smelled amazing in there and looked immaculate. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time.
by Jodi
July 14, 2011
Does this provider give unbiased advice?
Yes
Does this family doctor use current and safe equipment?
Yes
Did this provider seem irritated to be working with you?
No, they were polite
Was it easy to make an appointment with this provider?
Yes
by Anonymous
June 27, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
June 18, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider use current and safe equipment?
Yes
Does this provider offer flexible appointment times?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
April 29, 2011
They were very qualified and knowledgeable. I could tell that they've been doing their job well for quite a while. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. I was very satisfied with my visit. They were helpful and I left feeling encouraged. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them.
by Sam
March 08, 2011
Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. This provider has very little helpful information available online, and what they do have is hard to find. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance.
by Stephanie Napier
March 07, 2011
Dr. Mackey is one of the best doctors I have had the opportunity to use. I was really surprised on my first visit on the amount of time she spent discussing my concerns (almost an hour!!!). When she was not sure about something, she always checked before prescribing medication or suggesting a treatment. When she has referred me to specialist, I have received the same caring level of service that she provides. Love this doctor!!
by T.Homlish
November 30, 2010
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Map and Directions
224 N. DuPont Blvd., Smyrna, DE 19977