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Pacey Pet, MD

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Pacey Pet, MD
Pacey Pet, MD, LLC
(70 Reviews)
> Get Phone Number & Directions
146 Danbury Road, Suite D New Milford, CT 06776
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Consumer Feedback

(70 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Was the waiting area spacious?
Yes
by Anonymous
January 30, 2012
Would you refer this provider to a family or friend?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
Is this business handicap-accessible?
Yes, it was handicap-accessible
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
January 25, 2012
I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. I was given a polite greeting when I walked in. It was nice to be acknowledged. Everyone in my community knows that they are the absolute best in the field. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated.
by Bob B
January 13, 2012
They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. This provider has helpful information available online, which is really convenient. They have a good website and online presence. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back.
by greatful patient
January 03, 2012
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous
December 29, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider have reasonable prices?
Absolutely!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was this provider's office too cold?
No, it was fine
by Anonymous
December 14, 2011
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Was this provider late to your appointments?
No, they were on time
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
December 05, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
November 18, 2011
Did this provider have an entertaining selection of waiting room magazines?
Yes
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was it easy to make an appointment with this provider?
Yes
by Anonymous
November 14, 2011
Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here.
by Margie
November 13, 2011
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Map and Directions
146 Danbury Road, Suite D, New Milford, CT 06776