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Andrew Norris, MD

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Andrew Norris, MD
Eye & Laser Ctr Of Ft Collins
(8 Reviews)
> Get Phone Number & Directions
2121 E Harmony Rd Unit 190 Fort Collins, CO 80528
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
by Anonymous xxx.xxx.246.34
February 11, 2013
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
by Anonymous xxx.xxx.174.88
November 26, 2012
They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. They made the extra effort to make sure every question and concern I had was addressed. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered.
by Anonymous
February 07, 2012
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could
by Anonymous
December 22, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
August 24, 2011
In general my experience with Dr. Norris and his staff have been good. I would recommend them. However, while dealing with the woman who fits your glasses, my wife really felt degraded when she was surprised at the cost of one of the options she was offered. It seemed this person was "bugged" by having to deal with my wife and made her feel bad that we couldn't afford the "good glasses". I'm offended by this lack of professionalism on the part of this person. Certainly she is the "thorn" in the bouquet of roses that is Dr. Norris' staff.
by Anonymous
June 21, 2011
Did you feel safe in this provider's care?
Yes
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was this provider late to your appointments?
No, they were on time
by Anonymous
June 20, 2011
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Does this provider offer flexible appointment times?
Yes
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
May 13, 2011
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Map and Directions
2121 E Harmony Rd Unit 190, Fort Collins, CO 80528