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Roderick Lamond, MD

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Roderick Lamond, MD
Western Neurological Group
(9 Reviews)
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1601 E 19th Ave Ste 4400 Denver, CO 80218
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
2.5 star average for Recommended
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Would you recommend this provider to others?
No
by Anonymous xxx.xxx.51.242
December 05, 2012
This doctor saved my life and treated me well in every appointment after my surgery. He came to see me often when I was in the hospital, even on Sunday and kept me informed of what was going on.
by Surgery patient
February 15, 2012
Their staff is very friendly and professional. They make sure to treat all their clients equally and without favoritism. I've always hated it when I've seen favoritism going on at other places I've visited. It's nice that it doesn't happen here. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. They gave me sufficient information to make a decision about my treatment plan.
by Allen Hussey
November 07, 2011
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
October 30, 2011
Was this provider's office too cold?
No, it was fine
Did they follow up with you after your appointment?
Yes.
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
August 22, 2011
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Does this provider offer flexible appointment times?
No, they are almost always unavailable
by Anonymous
July 01, 2011
Was it easy to make an appointment with this provider?
Yes
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider answer all of your questions?
Some were answered
by Anonymous
June 04, 2011
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
April 07, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did they follow up with you after your appointment?
Yes.
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider listen to your input and concerns?
Yes
by Anonymous
March 15, 2011
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Map and Directions
1601 E 19th Ave Ste 4400, Denver, CO 80218