Robert Carson, MD

Robert Carson, MD
Denver Internal Medicine Group 155 S Madison St Ste 210 Denver, CO 80209
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Consumer Feedback

(10 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
2 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
2 star average for Value
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Slim Jim xxx.xxx.17.233
August 12, 2013
Would you recommend this internist to others?
Yes
Were you able to relax during your appointment?
Yes
Does this provider promptly return your phone calls?
Yes
Did this provider rush your appointment?
No
Did this provider answer all of your questions?
Yes
by AG DENVER xxx.xxx.12.106
January 06, 2013
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.209.233
April 23, 2012
April 2012 While vacationing in Florida I tripped and hit my head on the sidewalk. Eleven days later, back home in Denver, the bump on my head (although less swollen) started to throb and felt mushy. I was really worried, so I stopped by the DIMG office without an appointment and Dr. Carson saw me immediately (my regular doctor was not in). Dr. Carson was very friendly, very concerned and very thorough and told me everything was normal. I was 100% relieved when I left his office. Thanks Dr. Carson!
by Jani xxx.xxx.157.91
April 14, 2012
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did you experience unnecessary pain during your visit?
Yes, I wasn't comfortable at all
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
February 02, 2012
I had to wait a while after I arrived for my appointment. I'm going to have to do my own research to get my questions answered. I been a patient here for many, many years but found that the familiarity might be getting in the way. The last visit annoyed me because I was given a flat diagnosis to what I know is a serious problem and felt like I wasted my time. I am reluctant but will go back one more time.
by Frank
January 03, 2012
Did they follow up with you after your appointment?
Yes.
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
October 31, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
September 26, 2011
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
August 09, 2011
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Does this provider have a good professional reputation within your community?
No, they aren't known for being skillful
Does this provider offer flexible appointment times?
Absolutely Not! My appointment always conflicts with my schedule
Did this provider answer all of your questions?
None of my questions were answered
by Anonymous
June 13, 2011
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