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Jay Adler, MD

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Jay Adler, MD
Colorado Spgs Health Partners
(13 Reviews)
> Get Phone Number & Directions
2020 W Colorado Ave Colorado Springs, CO 80904
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Consumer Feedback

(13 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
Would you recommend this doctor to others?
I Already Have
Was this doctor's staff friendly?
Yes, they went above and beyond
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Were the waiting room chairs comfortable at this doctor's office?
Extremely comfortable; I could have fallen asleep
Did this family doctor answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.156.254
November 06, 2014
by Anonymous xxx.xxx.60.188
July 08, 2013
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Was there annoying music playing while you waited or during your visit?
Yes, but it didn't bother me much
Was this provider late to your appointments?
Yes, it ruined my schedule for the entire day
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Regina xxx.xxx.59.36
March 04, 2013
As i called this office i quickly found the customer service for the last 6 years has been swirling around the porcelain bowl, but now is somewhere in the drain. The automated switchboard allows no customer assistance leaving you to drive down to the office as the only option.

Once at the office i find myself at a 2 hour plus wait. I am advised dr adler no longer works mornings and the pa bonnie works mornings but left to lunch around 11:30 and will not be back until 1:30. Thats right a 2 hour lunch and doesnt work during days according to their office staff.

I am advised the soonest i can actually get scheduled is 3:10. Mind you no doctors or pas are even here on a monday!? When i show i am upset i am asked to fill out new paperwork. Mind you i am not a new client nor is it my first visit this year.

In essence their front office is exceptional at poor customer service.

When bonnie or dr adler are present they are extraordinary... when they are there. It is always a crap shoot because remember you cant call because of the switchboard, the front desk( helpful as always throwing the doc and the pa under the bus either by necessity or pattern behavior for survival), and finally the "i am a medical professional" schedule( never available).

My only reason for staying is when i do see the dr or pa i get good care.
by Paul xxx.xxx.192.191
October 29, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
February 20, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
by Anonymous
December 12, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
November 21, 2011

They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking.
by jackie bolton
November 07, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this family doctor's staff friendly?
Not Really
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
September 29, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
August 11, 2011
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Map and Directions
2020 W Colorado Ave, Colorado Springs, CO 80904