Dirk Diefendorf, MD

Dirk Diefendorf, MD
Orthopaedic & Sports Medicine 100 S Ellsworth Ave Ste 607 San Mateo, CA 94401
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Recommended
5 star average for Recommended
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.131.5
January 01, 2014
Is this provider's business conveniently located?
Yes, it is very conveniently located
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous xxx.xxx.206.69
October 14, 2013
by Anonymous
March 06, 2012
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
October 07, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did this provider listen to your input and concerns?
Yes
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous
June 07, 2011
I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. They have a very good professional reputation. I know that I'm under the care of an expert. I injured myself over a 3 day weekend. I called and left a message and received a call back first thing Tuesday morning and they were able to see me imediately. When I arrived, my xrays had been received from the hospital and we were ready to go.
by Kari Weller
May 25, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous
March 23, 2011
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