Raymond Koch, MD

Raymond Koch, MD
Humboldt Orthopaedic Assoc 2826 Harris St Eureka, CA 95503
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Consumer Feedback

(15 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2.5 star average for Value
The surgery went fine but Dr Kilgore and his office treated me like a second thought, not worth their time. He was curt and barely made time to answer my questions. I didn't see him once after surgery, no one checked my wound. I didnt know when I was getting discharged until this after guy at 5pm said time to go home. I had no scheduled post-operative appointment, I had no physical therapy order when I went home after surgery.
by Concerned patient xxx.xxx.228.137
March 22, 2017
The office staff and Physicians Assistants are very helpful. Getting a hold of them is difficult because they are very busy, but they do get back to you. I can't say enough for the front office staff: professional and very sweet. Dr Koch is very straight forward and Rus Gustofson is very generous with his time, understanding and gentle. We are lucky to hve them in Humboldt.
by Darla McGrath xxx.xxx.2.216
May 08, 2014
Would you recommend this orthopedic surgeon to others?
I Already Have
Does this orthopedic surgeon use current and safe equipment?
Yes; the equipment is very advanced!
Was this provider friendly?
Yes
Did the staff help you feel comfortable when you called with questions or concerns?
Absolutely
Did a staff member acknowledge or greet you when you entered?
Yes
by Anonymous xxx.xxx.226.197
February 19, 2014
We are so fortunate to have specialists of such superior skill in our small community. I felt able to ask all my questions and they were answered in a way I could understand. I felt confident going in for my first ever surgery and that's saying a lot. I think trust is import in health care. I had my rotator cuff repair approximately 6 years ago and I am very glad I did. I highly recommend Dr. Koch
by Cindy Siemens xxx.xxx.90.104
September 25, 2013
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
by Paul xxx.xxx.7.120
July 30, 2013
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was this provider's office too cold?
No, it was fine
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous xxx.xxx.43.64
May 31, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by david xxx.xxx.64.118
February 19, 2013
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
by Anonymous xxx.xxx.153.138
October 15, 2012
It has been almost six years since dr Koch performed my torn acl meniscus surgery I have had no problems what so ever . It actually feels stronger it took me about two years before I felt completey confident to go 100 percent I now feel completey confident in my knee I hike ,surf, skateboard, down hill mountain bike,snowboard,everything i did before my surgery with no problems at all dr Koch is amazing a true professional,a master at his craft.
by Fred caster aka Rick xxx.xxx.39.198
August 12, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.101.117
August 06, 2012
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