Robert Rowley, MD

Robert Rowley, MD
Hayward Family Care 27206 Calaroga Ave Ste 207 Hayward, CA 94545
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Consumer Feedback

(15 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Would you recommend this general practitioner to others?
Yes
Was this general practitioner's staff friendly?
Yes, they went above and beyond
Were the waiting room chairs comfortable at this general practitioner's office?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this general practitioner use current and safe equipment?
Yes
by Keith Hamlin xxx.xxx.116.66
February 16, 2014
I've always been able to get in and be seen immediately (although not always with my regular provider) and my questions and concerns thoroughly answered. I have had to wait for the Dr at times when appointments were late in the day but staff was attentive and kept me informed. Have been seeing Dr Rowly for years and have recommendedh im to friends and family. No one has complained to me.Staff is friendly and helpful, the office and restrooms clean. Could use a few more current magazines.
by susu xxx.xxx.20.14
September 17, 2012
I found Dr. Rowley on at least a 1/2 dozen visitis to be condesending, arogant, and sometimes even rude. I could over hear him talking to his employees about me in a derogatory manner. I will always see his nurse rather than him.
by discontent xxx.xxx.31.172
July 14, 2012
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
Was it easy to make an appointment with this provider?
Practically Impossible
by Anonymous xxx.xxx.140.254
June 18, 2012
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.4.179
March 20, 2012
They made the extra effort to make sure every question and concern I had was addressed. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. The doctor was so friendly and nice, I really couldn't ask for more. I felt so welcome there. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff.
by Edirth Woods
February 28, 2012
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Was it easy to make an appointment with this provider?
Yes
Were the waiting room chairs comfortable at this general practitioner's office?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
February 06, 2012
Was this provider's office too cold?
No, it was fine
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was this provider late to your appointments?
No, they were on time
by Anonymous
January 09, 2012
Was this provider's office too cold?
No, it was fine
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did this general practitioner answer all of your questions?
Yes
by Anonymous
September 20, 2011
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Were you able to relax during your appointment?
Yes
Would you recommend this general practitioner to others?
Yes
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
by Anonymous
July 05, 2011
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