Brian Topkis, DO

Brian Topkis, DO
Walnut Creek Family Practice 2021 Mt Diablo Blvd Ste 100 Walnut Creek, CA 94596
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Was it easy to make an appointment with this provider?
Yes
Was this family doctor's staff friendly?
Friendly Enough
Would you recommend this family doctor to others?
I Already Have
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
Was this family doctor friendly?
Extremely Friendly
by Anonymous xxx.xxx.185.207
March 25, 2014
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did they follow up with you after your appointment?
Yes.
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.66.89
October 03, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Did you leave the office feeling satisfied with your visit?
Completely!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous xxx.xxx.124.78
April 04, 2013
Does this provider treat their staff well?
Yes, they treat their staff with respect
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this family doctor's staff friendly?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.132.244
October 21, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.73.55
August 01, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.192.44
July 04, 2012
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
February 16, 2012
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this family doctor use current and safe equipment?
Yes
by Anonymous
January 31, 2012
I have been under the very compentent care of Dr. Topkis for over 20 years. He is very personable and friendly along with being quiteprofessional. He has a helpful and friendly staff that go out of their way to make respond to medication requests and make me feel special and appreciated. I always have the best experience every time I have an appointment here.
by BRAD
September 09, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did they follow up with you after your appointment?
Yes.
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous
September 06, 2011
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