William O'Connor Jr, MD

William O'Connor Jr, MD
William L Shakin Inc 300 Mason St Vacaville, CA 95688
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Consumer Feedback

(3 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3 star average for Recommended
I was billed $75 in addition to the office visit fee and I didn't know what it was for. I called and was told that during the consultation I complained of neck problems and that the Doctor spent considerable time showing me special techniques to alleviate the pain. I disagree with this statement. My recollection was that the Doctor did spend time talking about different pillows that might be causing the problem and did move my head and arms around, but is that worth $75???

The nurse agreed to ask the Doctor about the fee and when she called back she said that the Doctor was very offended by my comment and that please do not go back to him with back or neck issues. However they did reverse the charge.

Obviously I will not be going back to this office.
by Anonymous xxx.xxx.169.127
April 25, 2013
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
August 05, 2011
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Was this provider's office clean?
Yes everything was neat and sterile
Was this provider late to your appointments?
No, they were on time
by Anonymous
June 28, 2011
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