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John Bennetts, MD

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Dignity Health Medical Group - Dominican

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Dignity Health Medical Group - Dominican

Watsonville, CA

Dignity Health Medical Group - Dominican

Watsonville, CA

Dignity Health Medical Group - Dominican

Watsonville, CA
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John Bennetts, MD
(9 Reviews)
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337 El Dorado St Ste B1 Monterey, CA 93940
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Consumer Feedback

(9 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Was this doctor's staff friendly?
Friendly Enough
Was this doctor friendly?
Friendly Enough
Does this doctor use current and safe equipment?
Yes
Would you recommend this doctor to others?
I Already Have
Did this family doctor answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.21.101
April 19, 2014
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Was this provider late to your appointments?
No, they were on time
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Do you feel that you could have received better service somewhere else?
No, I don't think so
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous xxx.xxx.20.129
December 26, 2012
My husband became one of the first patients of Dr. Bennetts when he opened up his practice in Carmel Valley. He had stuck with Dr. Bennetts when he went through all of his changes in practices. Even when he closed his practice because of sanctions and went to work for a "Doc in the Box" on Lighthouse.

He has used many models in his practices but this last one is just plain horrible. My husband was also late to an appointment by ten minutes and his staff very rudely turned him away. Then he was informed that since he had "missed" three appointments, that he would no longer be a patient of Dr. Bennetts. One appointment he cancelled, one he was late and the third he was a patient at CHOMP!

Dr. Bennetts has himself so insulated by his staff that my husband could not contact him. His office manager informed my husband that she filters all of Dr. Bennetts email, phone calls and letters. She very rudely informed him that Dr. Bennetts would never see or hear of his concerns!

Getting a refill from his office is joke. Sometimes it takes two weeks, if they don't forget entirely. Dr. Bennetts is pleasant enough when you are graced by his presence, but he is always in a rush. He stacks up patients like cord wood. I am sure he is happy with his business model but it is not patient friendly.

My husband found another doctor who is approachable and really is concerned about the welfare of his patients. Dr. Bennetts needs to take another hard look at his business model before he is brought before the AMA again. Even though Dr. Bennetts practice consists of a large percentage of alcoholics and drug addicts, in recovery, he should realize that his patients are not second class citizens.
by Ex patient xxx.xxx.76.224
December 01, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.70.149
July 25, 2012
My grandmother has been seeing Doctor Bennetts for years and is very comfortable with him. Today she was late and was told rudely that it was her fault and the doctor would not see today. My grandmother has a hard time walking so she was in fact late, but where is the compassion? I am very disappointed that an office staff would treat an elderly patient this rudely.
by Helen xxx.xxx.209.104
June 19, 2012
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
Did this provider listen to your input and concerns?
Yes
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
by Anonymous
December 20, 2011
They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. They are always polite and never use foul language, which I really appreciate. It's always made me uncomfortable at other places when I've heard them use foul language, but they don't here. I know I can bring my kids, and not worry about it. Their office equipment was in good shape and looked very current. I felt like everything was very safe. I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them.
by MIchael H.
December 05, 2011
They made the extra effort to make sure every question and concern I had was addressed. They were very qualified and knowledgeable. I could tell that they've been doing their job well for quite a while. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. The office manager Shannon refused to inform Dr. Bennetts to call in a sample he had given me for a prescription. What I mean is he gave me a sample of some migrane medicine, I asked the office (Shannon personally) to have Dr. Bennetts call me in the prescription at Costco. She refused, telling me I had to come in for another appointment (cost 200.00). I told her that I couldn't afford it, and to please give me the medicine that I needed for my pain! she refused pont blank. I asked to talk to Dr. Bennetts personally, and of course I have not.
Shannon and I meant in the last year at a meeting in Pacific Grove. She showed up the next week with her Pit Bull in towe. Iexplained to her politely that dog's were not allowed in the meeting room. She was very upset, and seemed angry for sure as she left. It is my belief that this could have been the reason she was so rude to me, and refused to help me get my needed medication from Dr. Bennetts. I had seen Dr. Benntts within the last nine or ten months, he gave me the sample to try, I used it and it helped my migraine, I couldn't afford another appointment. I feel like I was treated unfairly.
by Paula
November 01, 2011
Was this family doctor friendly?
Friendly Enough
Does this provider promptly return your phone calls?
No, I have to wait weeks before I hear back
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Was this provider's office easy to locate?
Only with clear directions
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
by Anonymous
October 10, 2011
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Map and Directions
337 El Dorado St Ste B1, Monterey, CA 93940