Robert Castillo, MD

Robert Castillo, MD
Peachtree Medical Group 275 W Herndon Ave Clovis, CA 93612
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
Was the waiting area spacious?
No, but I can always find a seat
Would you refer this provider to a family or friend?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous xxx.xxx.45.253
August 19, 2013
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Were you able to relax during your appointment?
Yes, I was completely at ease
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous xxx.xxx.185.235
April 03, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.28.176
August 06, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.201.155
April 17, 2012
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
by Anonymous
February 28, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Are you going to visit this provider again?
Without a doubt!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous
February 27, 2012
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
February 02, 2012
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Would you refer this provider to a family or friend?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
November 23, 2011
One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them.
by Meilinda
November 10, 2011
They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. They didn't pressure me to buy anything I didn't need, which I really appreciated. They always take that extra step to make me feel special. I always enjoy my appointments here. If they do play music it is soothing and appropriate for the setting.
by Rod
October 06, 2011
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