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Hayne Kelada, MD

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El Dorado Hills, CA

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Hayne Kelada, MD
(13 Reviews)
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1000 Camerado Dr Cameron Park, CA 95682
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Consumer Feedback

(13 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
If I could give this doctor 0 stars I would. I was assigned to this doctor through my new insurance and went today for a knee injury. The office staff was fine but the wait time was almost an hour. He then came in and spent about 2 minutes with us without letting us explain anything. He told us there was absolutely nothing wrong even though I haven't been able to walk for three weeks. He said that it would be pointless to get an x-ray or a second opinion but he shoved an x-ray paper in our face if we wanted to "waste our time" and to go to the front desk to make an appointment. We walked out in tears. It was the WORST DOCTORS APPOINTMENT ever and he is probably the RUDEST DOCTOR/HUMAN I have ever met. And to top it all off you can't even understand anything he says because he talks so fast and has a very heavy accent. DO NOT GO TO HIM. The office staff should be embarrassed to work for him.
by Cassidy xxx.xxx.160.33
July 31, 2015
Was this doctor's staff friendly?
Yes, they went above and beyond
Was this doctor friendly?
Yes
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Did you leave the office feeling satisfied with your visit?
Completely!
Was the waiting area spacious enough?
Totally
by Anonymous xxx.xxx.12.90
September 29, 2014
They weren't friendly at all which was really off-putting. I would never recommend this doctor to anyone. They are completely inadequate. Their staff was not rude, but they didn't go out of their way to make me feel welcome. They never update their equipment.There's no way I'll ever be back to this provider.
by Holly xxx.xxx.131.1
May 19, 2014
I rate them ZERO. or 5 if we are rating them on unprofessional, foul, uncaring and heartless office with a foul smelling odor. This 'so called' doctor refused medical treatment to my aging mother (TODAY 2/11/14 ) who was referred from the Mercy Hospital upon release for follow up treatment. My mother has been bleeding internally and needs immediate treatment!!!!!!!!!! or "Urgent" treatment as the release forms states from UCD on 2/10/14 When they realized mom's coverage was not transferred entirely from Yolo Co. and is "pending" in El Dorado County, they refused to treat her.. I asked if they could print out the reason behind the 'refusal of treatment' as Mercy hospital referred her there. The receptionist offered to print out the coverage denial to help us expedite the process of having my mothers paperwork properly taken care of. I asked if they were refusing treatment they stated 'no,' they could not accept her Medical payment. The sign on the office stated they accept 'walk-ins and cash.' When we offered to pay cash as a second option the "Doctor" stormed into the reception room and informed his staff they will give us nothing and came after me verbally!!!!!!! He stated "She is not my patient and will not be my patient." and told me 'I had wasted enough of his staffs time then insisted they not speak to me and had them call the Police Department on me.' I explained again that all I wanted was the refusal in writing in which he said he was going to provide then rescinded and would not leave without something to provide to her worker, I offered to call for him... The audacity, discrimination and pure unethical treatment of this doctor who rescinded the 'agreement to give me the paperwork he originally stated he would provide' REFUSED medical treatment to a senior chose to call the Police Dept on me for asking for written paperwork denying his treatment for my mother is seriously out of line not to mention DISCRIMINATORY. Not only would I say to stay away from someone with such clear hostility....Perhaps if he cleaned his filthy, stale, moldy smelling office he could be a better provider should know I will proceed further. And for the record, the Police were awesome and very understanding of our concern and gave me information to pursue further. I will be forwarding this information to all of my friends at the Capitol, the Medical Board and an Attorney. Wrong day and wrong family...if something happens I blame you Sir, and attempt to remember we are a holy family. God doesn't like ugly! Regards, Tabitha A. Hamilton District Bargaining Unit Representative 14/Steward SEIU Local 1000
by Tabitha Hamilton xxx.xxx.116.128
February 11, 2014
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous xxx.xxx.35.227
September 25, 2013
I was happy that I got in for a follow-up appointment because it helped a lot. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. Their office was clean enough, nothing special though. I've been in nicer, newer offices and originally on my first visit some time ago, I was a little let down by the office, just that it's kind of old and worn...but it doesn't affect the quality treatment and the office doesn't matter, I'm there for health reasons, not for " Good Housekeeping"! They made the extra effort to make sure every question and concern I had was addressed. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care.
Given this was my 3rd appt with this doctor, I felt much more comfortable with him each time. I like him. He has a sense of humor but when it comes down to medicine, he's all business. I had a complete blood work up done and he walked me through each and every one of the results he received back from the lab. He was very thorough. Staff is friendly also.
by Brian xxx.xxx.96.58
September 20, 2013
Does this provider maintain a professional appearance?
Absolutely Not! He/She always looks like a slob.
Was it clear that this provider takes pride in the appearance of his/her office?
Absolutely not, the office was disgusting
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous xxx.xxx.74.210
May 06, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Were you able to relax during your appointment?
Yes
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
Does this provider maintain a professional appearance?
Absolutely Not! He/She always looks like a slob.
by Anonymous xxx.xxx.176.56
December 27, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Tran xxx.xxx.2.42
November 18, 2012
This was my first visit to Dr. Kelada's office after having a lengthy break between health care providers. It was relatively easy to get an appointment time that worked for my schedule and the paperwork was minimal. I found Dr. Kelada to be bright and professional, but he moved a bit too quickly. (I think he was juggling one or two other patients during my appointment.) Dr. Kelada did diagnose both of my problems with relative ease and povide me a necessary referral, but I didn't know my appointment was over until a nurse told me. I had a couple more questions for the doctor, but will have to wait until next time.
by New Patient xxx.xxx.61.232
November 15, 2012
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Map and Directions
1000 Camerado Dr, Cameron Park, CA 95682