Michael Roberts, MD

Michael Roberts, MD
7230 Medical Center Dr West Hills, CA 91307
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was the waiting area spacious?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous xxx.xxx.23.208
January 12, 2014
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Were the waiting room chairs comfortable at this asthma - allergy specialist's office?
Yes
Does this provider offer flexible appointment times?
Yes
by Anonymous xxx.xxx.88.125
September 25, 2013
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Martha xxx.xxx.254.15
February 19, 2013
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
Does this provider remember you by name?
No, I always have to remind them
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did you leave the office feeling satisfied with your visit?
Yes
Was this allergy-asthma specialist friendly?
Extremely Friendly
by Anonymous xxx.xxx.151.226
December 03, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Allergies in West Hills xxx.xxx.211.18
August 24, 2012
Did you experience unnecessary pain during your visit?
No
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider answer all of your questions?
No, I left confused and frustrated
Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could
by Anonymous
October 03, 2011
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you experience unnecessary pain during your visit?
No
by Anonymous
August 08, 2011
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