Directory > Providers > Eye Care > Ophthalmologist > CA > Newport Beach > Brent Norman, MD > Reviews

Brent Norman, MD

Nearby

Ophthalmologists (Eye MDs)

Eyegen Vision Center

Huntington Beach, CA

Doheny Eye Center UCLA Orange County

Fountain Valley, CA

Doheny Eye Center UCLA Orange County

Fountain Valley, CA

IQ Laser Vision - Irvine

Irvine, CA
Get Featured on Wellness.com > Learn More
Brent Norman, MD
Pacif Coast Retina
(7 Reviews)
> Get Phone Number & Directions
351 Hospital Rd Ste 406 Newport Beach, CA 92663
Add a Review

Consumer Feedback

(7 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
1 star average for Value
Was this provider friendly?
Friendly Enough
Was this provider's staff friendly?
Friendly Enough
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Did this provider show attention to detail?
Yes
Does the provider's staff try to accomodate your schedule when booking appointments
Somewhat
by Anonymous xxx.xxx.254.71
September 29, 2014
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Was this provider friendly?
Very! The most welcoming office I've visited!
Does this provider treat their staff well?
Yes, they treat their staff with respect
by John xxx.xxx.189.221
November 03, 2013
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did this provider rush your appointment?
Yes, I felt like an annoyance!
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous xxx.xxx.122.5
May 01, 2013
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
by Anonymous
September 21, 2011
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
July 26, 2011
I have never seen a coupon for this provider, nor do they ever have specials or promotions going on. I don't think they like to help people save money. It was easy to get the appointment time that worked for my schedule. It's shocking how little they seem to care about customer service. Wait time to see the doctor was 3 hours! Patient waiting room was packed with patients. From my experience It appears as if customers are never put first here. The staff is incredibly rude and seem to care more about themselves. Norman's care was unimpressive. He was unapologetic about wait. He was oppositional, discourteous, and condescending.
by Anonymous
June 27, 2011
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was the waiting area spacious?
Yes, extremely spacious
Does this provider promptly return your phone calls?
Yes
by Anonymous
May 13, 2011
Add a Review
Map and Directions
351 Hospital Rd Ste 406, Newport Beach, CA 92663